Lead Credit Officer Vice President
About the role
As a Credit Risk Team Lead in Credit Risk Management, you drive the end-to-end credit delivery experience for our business. You lead a team of Credit Officers and Analysts, ensuring service excellence and adherence to credit quality standards. You collaborate with partners across the firm to meet organizational goals and support continuous improvement, helping deliver outstanding client experiences and contributing to our strategic direction.
Responsibilities
- Proactively manage the credit delivery process from start to finish through partnerships with Credit Operations
- Lead and develop a team of Credit Officers and Analysts, ensuring high service levels and credit quality
- Oversee team capacity and ensure target metric goals are met
- Conduct quality reviews of underwriting analyses
- Lead meetings with Lending Advisory, Underwriting, and Operations to drive prioritization
- Monitor weekly reports to ensure portfolios meet targets
- Provide training and communicate objectives in team meetings
- Participate in portfolio management and credit administration with Lending Advisory and Credit Executive
- Ensure compliance with corporate and regulatory policies, focusing on cost-efficient credit delivery
- Offer decisive and prudent credit guidance, structuring appropriate solutions for the bank and clients
- Serve as a resource and mentor within the credit organization and participate in local leadership
Requirements
- Bachelor's degree required
- 7 years consumer and commercial bank lending experience
- Strong analytic, problem-solving, and organizational skills
- Excellent interpersonal and communication abilities
- Commitment to customer service and teamwork
- Ability to work in a high-production environment and meet targets
- Strong computer skills, including Microsoft Excel, Word, and PowerPoint
Preferred Qualifications
- Degree in Finance, Accounting, Economics, Business Management, or STEM preferred
- Completion of a major bank credit-training program
- Knowledge of Capital Markets and Operating Companies
- Experience with JPMC software applications and broad bank product knowledge
- Ability to interact with senior management and sales personnel
- Ability to manage multiple projects with urgency
- Fluency in Spanish, Portuguese, Mandarin, or other languages used by global clients
Benefits
- Comprehensive health care coverage
- On-site health and wellness centers
- Retirement savings plan
- Backup childcare
- Tuition reimbursement
- Mental health support
- Financial coaching
Pay
Competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
About Us
JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses, and many of the world's most prominent corporate, institutional, and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years, and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing, and asset management.
About The Team
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Risk Management helps the firm understand, manage, and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes, and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.