Lead Creative, Design

About the role

Ro is a direct-to-patient healthcare company focused on providing easy, effective healthcare solutions. We offer nationwide telehealth, labs, and pharmacy services through our vertically integrated platform, which supports a comprehensive healthcare experience. Since 2017, we have helped millions of patients across the U.S., including those in remote areas. Ro is recognized for its commitment to excellence and innovation, earning numerous awards and accolades.

Responsibilities

• Concept and execute design across campaigns, paid social, TV, OOH, CRM, and digital
• Partner with writers and creatives to develop strong, visually compelling ideas from the ground up
• Lead art direction across projects, including imagery, typography, layout, and overall visual expression
• Elevate the craft and polish of every deliverable, setting a high bar for execution across all channels
• Explore and apply AI tools and workflows to push creative output, speed, and craft, helping keep Ro at the forefront of AI-driven design and storytelling
• Continuously push the Ro brand forward by evolving its visual expression, exploring new directions, and raising the creative bar
• Translate creative concepts into thoughtful, well-designed outputs that feel cohesive and on-brand
• Contribute meaningfully to early-stage concepting within creative squads
• Provide clear, actionable feedback to elevate the work of other designers and collaborators
• Contribute to the evolution of Ro’s visual identity through design exploration and references
• Stay current on design trends, tools, and cultural shifts to keep the work fresh and relevant
• Partner with external agencies and production teams as needed

Requirements

• 7+ years of experience in design, art direction, and brand creative
• Fluency in Figma and Adobe Creative Suite
• Experience using AI tools to enhance creative development, production, and craft (e.g., image generation, concepting, iteration, or workflows)
• A portfolio that demonstrates strong conceptual thinking and exceptional craft across multiple channels
• Deep expertise in typography, layout, color, and composition
• Experience working across both campaign and performance marketing creative
• Strong art direction skills, including working with photography, video, and motion
• Ability to contribute to idea generation, not just execution
• Strong attention to detail and a consistently high bar for quality
• Ability to manage multiple projects and move quickly without sacrificing craft
• Strong communication and collaboration skills
• Comfort working both independently and cross-functionally
• A passion for Ro’s mission and a drive to push the brand forward
• A hands-on approach to design and a passion for making, not just directing

Qualifications

• Fluency in Figma and Adobe Creative Suite
• Experience using AI tools to enhance creative development, production, and craft (e.g., image generation, concepting, iteration, or workflows)
• A portfolio that demonstrates strong conceptual thinking and exceptional craft across multiple channels
• Deep expertise in typography, layout, color, and composition
• Experience working across both campaign and performance marketing creative
• Strong art direction skills, including working with photography, video, and motion
• Ability to contribute to idea generation, not just execution
• Strong attention to detail and a consistently high bar for quality
• Ability to manage multiple projects and move quickly without sacrificing craft
• Strong communication and collaboration skills
• Comfort working both independently and cross-functionally
• A passion for Ro’s mission and a drive to push the brand forward
• A hands-on approach to design and a passion for making, not just directing

Skills

• Fluency in Figma and Adobe Creative Suite
• Experience using AI tools to enhance creative development, production, and craft (e.g., image generation, concepting, iteration, or workflows)
• A portfolio that demonstrates strong conceptual thinking and exceptional craft across multiple channels
• Deep expertise in typography, layout, color, and composition
• Experience working across both campaign and performance marketing creative
• Strong art direction skills, including working with photography, video, and motion
• Ability to contribute to idea generation, not just execution
• Strong attention to detail and a consistently high bar for quality
• Ability to manage multiple projects and move quickly without sacrificing craft
• Strong communication and collaboration skills
• Comfort working both independently and cross-functionally
• A passion for Ro’s mission and a drive to push the brand forward
• A hands-on approach to design and a passion for making, not just directing

Benefits

• Competitive salary range from $139,800 to $162,000
• Comprehensive benefits package
• Flexible work arrangements
• Opportunities for professional growth and development

Pay

The target base salary for this position ranges from $139,800 to $162,000, in addition to a competitive equity and benefits package (as applicable).

Schedule

This is a full-time role, and reports into our Design Director.