Lead Creative, Design

About the role

Ro is a direct-to-patient healthcare company dedicated to providing easy, effective healthcare solutions. We offer nationwide telehealth, labs, and pharmacy services through our vertically integrated platform, which supports a comprehensive healthcare experience from diagnosis to medication delivery and ongoing care. Since 2017, Ro has helped millions of patients across the U.S., including 99% of primary care deserts. Ro is recognized as a top workplace in Health Care, New York, and for Women and Parents, earning numerous accolades since 2021.

Responsibilities

• Concept and execute design across campaigns, paid social, TV, OOH, CRM, and digital
• Partner with writers and creatives to develop strong, visually compelling ideas from the ground up
• Lead art direction across projects, including imagery, typography, layout, and overall visual expression
• Elevate the craft and polish of every deliverable, setting a high bar for execution across all channels
• Explore and apply AI tools and workflows to push creative output, speed, and craft, helping keep Ro at the forefront of AI-driven design and storytelling
• Continuously push the Ro brand forward by evolving its visual expression, exploring new directions, and raising the creative bar
• Translate creative concepts into thoughtful, well-designed outputs that feel cohesive and on-brand
• Contribute meaningfully to early-stage concepting within creative squads
• Provide clear, actionable feedback to elevate the work of other designers and collaborators
• Contribute to the evolution of Ro’s visual identity through design exploration and references
• Stay current on design trends, tools, and cultural shifts to keep the work fresh and relevant
• Partner with external agencies and production teams as needed

Requirements

• 7+ years of experience in design, art direction, and brand creative
• Fluency in Figma and Adobe Creative Suite
• Experience using AI tools to enhance creative development, production, and craft (e.g., image generation, concepting, iteration, or workflows)
• A portfolio that demonstrates strong conceptual thinking and exceptional craft across multiple channels
• Deep expertise in typography, layout, color, and composition
• Experience working across both campaign and performance marketing creative
• Strong art direction skills, including working with photography, video, and motion
• Ability to contribute to idea generation, not just execution
• Strong attention to detail and a consistently high bar for quality
• Ability to manage multiple projects and move quickly without sacrificing craft
• Strong communication and collaboration skills
• Comfort working both independently and cross-functionally
• A passion for Ro’s mission and a drive to push the brand forward
• A hands-on approach to design and a passion for making, not just directing

Qualifications

• Fluency in Figma and Adobe Creative Suite
• Experience using AI tools to enhance creative development, production, and craft (e.g., image generation, concepting, iteration, or workflows)
• A portfolio that demonstrates strong conceptual thinking and exceptional craft across multiple channels
• Deep expertise in typography, layout, color, and composition
• Experience working across both campaign and performance marketing creative
• Strong art direction skills, including working with photography, video, and motion
• Ability to contribute to idea generation, not just execution
• Strong attention to detail and a consistently high bar for quality
• Ability to manage multiple projects and move quickly without sacrificing craft
• Strong communication and collaboration skills
• Comfort working both independently and cross-functionally
• A passion for Ro’s mission and a drive to push the brand forward
• A hands-on approach to design and a passion for making, not just directing

Skills

• Fluency in Figma and Adobe Creative Suite
• Experience using AI tools to enhance creative development, production, and craft (e.g., image generation, concepting, iteration, or workflows)
• A portfolio that demonstrates strong conceptual thinking and exceptional craft across multiple channels
• Deep expertise in typography, layout, color, and composition
• Experience working across both campaign and performance marketing creative
• Strong art direction skills, including working with photography, video, and motion
• Ability to contribute to idea generation, not just execution
• Strong attention to detail and a consistently high bar for quality
• Ability to manage multiple projects and move quickly without sacrificing craft
• Strong communication and collaboration skills
• Comfort working both independently and cross-functionally
• A passion for Ro’s mission and a drive to push the brand forward
• A hands-on approach to design and a passion for making, not just directing

Benefits

• Competitive salary range: $139,800 to $162,000
• Comprehensive benefits package
• Flexible work arrangements
• Opportunities for professional growth and development

Pay

• Base salary range: $139,800 to $162,000

Schedule

• Full-time role