Lead CPQ Solution Engineer
Zaelab · United States · 4 wk ago
RemoteRemoteEngineeringFull-time
Responsibilities
- Lead discovery sessions with prospective clients to understand business processes, quoting requirements, pricing models, and order orchestration needs
- Develop accurate project estimates including timelines, resource plans, and budget expectations
- Translate client requirements into clear functional designs and technical solution architectures
- Design and deliver tailored product demonstrations that highlight the value of Logik.ai and ServiceNow Sales and Order Management, & ServiceNow CPQ solutions
- Collaborate with sales teams to craft compelling solution narratives and presentations aligned to specific industries and use cases
- Serve as the primary technical advisor during the sales cycle, addressing customer questions and guiding solution decisions
- Support the development of proposals and Statements of Work with detailed scope definitions, assumptions, and implementation approaches
- Conduct technical workshops, architecture sessions, and solution deep dives with prospects and clients
- Ensure smooth handoff from presales to delivery by documenting requirements, solution designs, and project scope
- Participate in project kickoff sessions to align delivery teams on client expectations and solution architecture
- Provide ongoing advisory support to delivery teams and project leadership when needed
Requirements
- 7+ years of experience implementing or architecting CPQ, order management, or enterprise commerce solutions
- Hands-on experience with ServiceNow CPQ (Logik.ai) or ServiceNow Sales and Order Management strongly preferred
- Strong understanding of enterprise architecture concepts including integrations, APIs, and system orchestration
- Experience supporting enterprise pre-sales cycles including demos, solution architecture, and proposal development
- Ability to translate complex technical concepts into clear business value for executive and technical stakeholders
- Excellent communication, facilitation, and presentation skills
- Experience working with cross-functional teams including sales, delivery, finance, and product teams
- Preferred Experience: Experience with enterprise platforms such as Salesforce, ServiceNow, or other CPQ ecosystems, Familiarity with enterprise lead-to-cash processes and order orchestration frameworks, Experience working in consulting or professional services environments, Certifications in ServiceNow or relevant partner platforms