Lead Corporate Investigator
Lumen Technologies · United States · 2 wk ago
RemoteRemoteManagementFull-time
About the role
The role involves managing network infrastructure, ensuring high availability, and providing technical support to customers.
Responsibilities
- Manage and maintain network infrastructure, including routers, switches, and servers.
- Provide technical support to customers via phone and email.
- Perform routine maintenance checks on network equipment.
- Collaborate with cross-functional teams to resolve complex issues.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Minimum 3 years of relevant IT/networking experience.
- Strong understanding of TCP/IP protocols and networking fundamentals.
- Proficiency in network monitoring tools and scripting languages like Python or Bash.
- Excellent problem-solving and communication skills.
Qualifications
- Hands-on experience with Cisco, Juniper, or similar network devices.
- Experience with cloud services such as AWS, Azure, or Google Cloud.
- Knowledge of security best practices and incident response procedures.
Skills
- Network troubleshooting and configuration.
- Cloud service management.
- Security protocols and compliance.
Benefits
- Competitive salary package.
- Flexible work schedule.
- Professional development opportunities.
- Health, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Employee wellness programs.
Pay
$80,000 - $100,000 annually based on experience.
Schedule
Full-time, Monday through Friday, 8:00 AM - 5:00 PM.