Jobs · Management

Lead Corporate Investigator

Lumen Technologies · United States · 2 wk ago
RemoteRemoteManagementFull-time

About the role

The role involves managing network infrastructure, ensuring high availability, and providing technical support to customers.

Responsibilities

  • Manage and maintain network infrastructure, including routers, switches, and servers.
  • Provide technical support to customers via phone and email.
  • Perform routine maintenance checks on network equipment.
  • Collaborate with cross-functional teams to resolve complex issues.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Minimum 3 years of relevant IT/networking experience.
  • Strong understanding of TCP/IP protocols and networking fundamentals.
  • Proficiency in network monitoring tools and scripting languages like Python or Bash.
  • Excellent problem-solving and communication skills.

Qualifications

  • Hands-on experience with Cisco, Juniper, or similar network devices.
  • Experience with cloud services such as AWS, Azure, or Google Cloud.
  • Knowledge of security best practices and incident response procedures.

Skills

  • Network troubleshooting and configuration.
  • Cloud service management.
  • Security protocols and compliance.

Benefits

  • Competitive salary package.
  • Flexible work schedule.
  • Professional development opportunities.
  • Health, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Employee wellness programs.

Pay

$80,000 - $100,000 annually based on experience.

Schedule

Full-time, Monday through Friday, 8:00 AM - 5:00 PM.

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