Investigator, Corporate Investigations

About the role

Investigate incidents related to Privacy, Financial Fraud, Brand Protection, Ethics & Compliance or other matters that have or potentially could adversely affect T-Mobile US and could ultimately be reportable to Deutsche Telekom, the Enterprise Risk and Compliance Committee and/or the TMUS Board or Audit Committee.

Responsibilities

• Handle/manage investigations assigned on a regional basis or as directed by management, including policy violations, allegations of wrongdoing, and events directed by Human Resources, Legal, and Senior Management related to Privacy, Financial Fraud, Brand Protection, Ethics & Compliance, and other matters, with a focus on Privacy/CPNI investigations.
• Assist investigators, attorneys, and business partners with the collection, organization, and preparation of data for review and analysis in legal matters, regulatory filings, law enforcement referrals, and cross-functional investigations.
• Contribute to special projects with an enterprise-wide impact requiring guidance and direction from an investigation perspective.
• Participate in cross-functional/Company strategic initiatives per the direction of Management and/or Legal Affairs.
• Communicate and engage management within Corporate Investigations and appropriate business partners on significant issues.
• Provide feedback to Senior Investigator(s) and/or Management when consulted on proactive and/or remediation measures for other business units.
• Prioritize investigations to ensure efficient handling of those with the highest exposure and/or potential impact to the Company and/or its brand.
• Provide testimony regarding theories, principles, and practices regarding investigations.
• Perform other duties/projects as assigned by business management as needed.

Requirements

• U.S. citizenship required.
• Bachelor’s degree in Criminal Justice or another discipline that complements job duties (preferred).
• 4+ years of investigative experience in the public and/or private sector or equivalent experience.
• Admission-seeking interviews experience.
• Excellent report writing skills.
• Fraud/financial investigation background including, but not limited to, unauthorized account access, payment instrument fraud, and conflicts of interest.
• At least 18 years of age.
• Legally authorized to work in the United States.
• Travel required.

Preferred Qualifications

• Past investigative background in telephony (desired but not required).
• Telephony systems knowledge including billing systems, general network knowledge, and industry-related fraud schemes.
• Certified Fraud Examiner (CFE).
• Certified Compliance & Ethics Professional (CCEP).
• Wicklander-Zulawski Interviewing Techniques.

Pay

National Base Pay Range: $61,900 – $111,600. The Total Target Cash Earnings Opportunity is $68,090 – $122,760 at target performance, combining base salary and annual incentive. Actual earnings may vary based on performance and company results. Pay is determined by work location, qualifications, and experience. To find the pay range for this role based on hiring location, visit https://paylookup.t-mobile.com/paylookup?reqID=REQ370230.

Benefits

• Medical, dental, and vision insurance.
• Flexible spending account.
• 401(k) with employee stock grants and an employee stock purchase plan.
• Paid time off and up to 12 paid holidays (about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually).
• Paid parental and family leave.
• Family building benefits, back-up care, and enhanced family support.
• Childcare subsidy.
• Tuition assistance and college coaching.
• Short- and long-term disability, voluntary AD&D, voluntary accident, voluntary life, voluntary disability, and voluntary long-term care insurance.
• Mobile service and home internet discounts.
• Pet insurance.
• Access to commuter and transit programs.