Lead Coordinator, Program Management

Job Duties

• Manages day-to-day operations and curricular activities for graduate program, including monitoring degree plan compliance and student progress to degree, drafts academic remediation plans, develops and ensures compliance with individual academic plans and transitions for individual students.
• Advises faculty on academic requirements and provides coaching and guidance on professionalism, communication and mentor-mentee relationships.
• Advises graduate students and faculty and ensures compliance with the policies of the GSBS and the Graduate Program.
• Represents graduate programs on GSBS and College committees.
• Collects and analyzes outcome data and prepares reports.
• Participates in and provides recommendations for maintenance of accreditation.
• Advises potential applicants on BCM academic programs and application procedures.
• Organizes committee review of applications, provide input into applicant selection, develops program and manages recruitment events directing the efforts of faculty and students.
• Represents GSBS and graduate programs at recruitment events locally, regionally and nationally.
• Provides individual counselling to graduate students regarding academic, professional and personal matters.
• Identifies students in distress and works with student and GSBS team to develop and implement personalized plans.
• Develops and manages all onboarding events for incoming students ensuring students successfully make the academic and social transition to graduate school and integration in the BCM research community.
• Advises faculty on administrative matters, prepares and manages program budget, independently researches academic and administrative issues, and presents options to program directors.
• Assists the GSBS Admissions Office and SMART Program with the processing of applications, student onboarding, orientation-related tasks, and evaluation of admissions-related data.

Minimum Qualifications

• Bachelor's degree; four years of relevant work experience accepted in lieu of degree.
• Two years of relevant experience.

Preferred Qualifications

• Four years of relevant work experience in an academic institution.
• Exceptional interpersonal skills, with commitment to excellence in individual and team performance.
• Outstanding oral and written communication skills.
• Superior organizational skills and efficiency, with strong attention to detail.
• Administrative expertise in higher education setting.
• Ability to meet critical deadlines and handle multiple projects at once.
• Strong work ethic, with ability to work collaboratively and productively with institutional and external programs, partners and stakeholders.
• Demonstrated ability to use independent judgement to solve problems with diplomacy and discretion, including management of issues with a sensitive and/or confidential nature.
• Commitment to excellence in customer service.
• Ability to maintain and foster professionalism and respect in all interactions with Baylor community members (including executive leadership, faculty, students, staff, and other trainees) and external individuals and teams.