LEAD CONCIERGE / MAITRE D'- PRIME SOCIAL RESERVE NAPLES

Summary

To make “Raving Fans” of our Associates, Guests, Purveyors, Partners, and the Communities in which we do business.

Essential Functions

• Reports to work on time as indicated on the work schedule.
• Uniform meets restaurant requirements and is maintained and cleaned.
• Exemplifies hospitality standards. Answers guests' questions about the restaurant. Handles requests and complaints with guest satisfaction as the priority.
• Cooperates with management and co-workers to assist others with duties, if needed. Communicates suggestions for improvement in a positive fashion.
• Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant. Reports potentially unsafe conditions and uses materials and equipment properly.
• Knows emergency procedures in the restaurants
• Performs all duties and maintains knowledge of all standards and procedures as stated in the associate handbook

Qualifications

• A genuine approach to hospitality
• Individuals who exemplify leadership, kindness, and positivity
• “Yes is the Answer!” Mentality
• Those who value teamwork, family, and community
• Two years of leadership experience in hospitality

Benefits

• Opportunities for career growth, 80% of all positions promoted from within
• Dining discounts at any of our 60+ restaurants
• Health benefits for eligible associates
• Inclusive, fun, and creative environment
• Flexible scheduling, paid time off, and closed 7 major holidays!
• Competitive pay based on experience

Pay

Competitive pay based on experience

Schedule

Flexible scheduling