Lead Commercialization

About the role

Drive strategic planning, performance visibility, and cross-functional alignment for Converged GTM and Customer Strategies. Lead business planning, roadmap management, governance, and performance measurement processes that enable informed decision-making, improve execution, and accelerate customer value, growth, and retention outcomes.

Responsibilities

• Manage annual and quarterly business planning
• Develop and maintain integrated roadmaps that align initiatives to strategic priorities
• Facilitate governance forums, planning reviews, and strategic decision-making processes
• Align stakeholders around shared priorities, objectives, and success measures
• Develop KPI frameworks, scorecards, and executive dashboards to monitor business performance
• Track initiative outcomes and business impact across retention, growth, and customer value strategies
• Synthesize performance insights, trends, risks, and opportunities into actionable recommendations
• Coordinate planning, timing, dependencies, and reporting across Marketing, Analytics, Product, and Commercialization teams
• Partner across the organization to identify opportunities and risks impacting customer growth and retention
• Prepare executive communications, presentations, and recommendations
• Consolidate insights, performance results, and strategic priorities into clear leadership narratives
• Monitor retention-related market trends, competitive offers, customer value propositions, and emerging industry developments
• Translate market intelligence into strategic recommendations and business actions

Qualifications

• Bachelor's degree (BS/BA) preferred
• 5+ years of related experience
• Experience developing executive presentations, business plans, scorecards, and performance reporting
• Demonstrated ability to influence cross-functional teams and lead through ambiguity
• Strong analytical, communication, storytelling, and project management skills
• Experience working with retention, marketing, analytics, or go-to-market organizations preferred

Pay & benefits

Salary range: $143,800 – $215,800 annually. Individual starting salary may depend on geography, experience, expertise, and education/training.

Benefits include:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Schedule

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. Weekly Hours: 40.