Lead Cloud Systems Engineer (Microsoft 365, AWS, Collaboration Tools)

Responsibilities

• Lead administration and lifecycle management of Microsoft 365 suite (Exchange Online, SharePoint, Teams, OneDrive, Intune, etc.).
• Architect and implement Microsoft Teams Room A/V solutions for hybrid collaboration and executive townhalls.
• Manage integration of third-party collaboration tools into the M365 and AWS ecosystems.
• Manage integration of AI tools within the collaboration space of M365 and AWS ecosystems to include Microsoft Copilot, Security Copilot, ChatGPT, etc.
• Design and enforce Conditional Access policies.
• Manage Active Directory Groups and role-based access controls across platforms.
• Support AWS-hosted collaboration tools and services for users.
• Oversee & Support email system architecture, routing, and hygiene across hybrid environments.
• Oversee & Support Microsoft Teams architecture.
• Lead collaboration-related audit responses and documentation for NIST, FHFA, Internal Audits, and InfoSec reviews.
• Manage M365 software lifecycle, including feature rollouts, license optimization, and change management.
• Maintain and enhance DLP policies, Purview governance, Conditional Access, Security Control, and Identity management.
• Maintain and enhance Intune Management, Intune MDM, Intune MAM, Compliance policies, configuration profiles, app deployment, security baselines.
• Benchmark and evaluate emerging collaboration technologies for continuous improvement.
• Supporting Windows Servers and Windows Desktops with increasing responsibilities administering client/server applications.
• Perform system monitoring verifying the integrity and availability of all server hardware and software, reviewing system and application logs.
• Implement and support infrastructure solutions such as collaboration tools – EFAX, B2B Integrations, Federation Services, Teams Rooms, Crestron Devices, UC Engines, Conference Room Cameras/Multi-Display Setups.
• Amazon Web Services (AWS) EC2, RDS, S3, VPC.

Qualifications

• Education: Bachelor's degree in information technology, Computer Science, or related field (or equivalent experience).
• Minimum Experience: Minimum 7+ years of related experience.
• Minimum 7+ years of hands-on experience with Microsoft 365 administration and collaboration technologies.
• Minimum 3+ years in a lead or senior technical role managing enterprise-scale deployments.
• Demonstrated success in implementing Conditional Access Policies, Microsoft Entra ID, Microsoft Purview, Microsoft Intune Management, Workstation Deployments, Active Directory Management, Teams Room Systems.
• Experience supporting audits and compliance initiatives (e.g. NIST, Microsoft 365 Security Baselines, Windows Security Baselines - Laptops & Servers).