Lead Systems Engineer- Server and Cloud

About the role

Jabil is seeking a Senior Systems Engineer to contribute to the transformative growth within our Enterprise and Infrastructure division. This role involves leading engineering projects, interfacing with customers, and managing customer escalations.

Responsibilities

• Lead execution of fast-paced engineering projects, owning delivery from concept through production
• Act as a key technical advisor to customers and sales, driving server and rack solution adoption focused on performance and scalability
• Support pre-sales engagement, develop customer relationships, and translate business needs into technical solutions
• Perform system-level validation, debugging, and customer sample development to enable successful deployments
• Manage customer escalations end-to-end, including issue triage, root cause analysis, and coordination with suppliers
• Drive cross-functional collaboration across sales, architecture, business units, and engineering to meet account objectives
• Deliver technical presentations, training, and ongoing customer engagement, including regular meetings and onsite support
• Own end-to-end solution delivery (CRD), from design through mass production readiness
• Maintain lifecycle ownership, including firmware/BIOS/BMC tracking, maintenance releases, and technology transitions
• Promote continuous innovation by evaluating new technologies and improving development processes
• Support global engagement with up to 20% travel

Requirements

• Education: BSEE, BSCS or equivalent is required
• Experience: 8+ years of related engineering experience is required
• Proven experience in a customer-facing role is a must
• Excellent verbal and written communication skills
• Proven ability to work within a fast-paced and ambiguous business environment
• Strong problem-solving skills and attention to detail

Preferred Qualifications

• Master's Degree or equivalent is a plus
• Manufacturing, Factory and Assembly experience is a plus
• Experience working in multi-site and multi-cultural environments is preferred

Benefits

At Jabil, we offer a competitive benefits package including health insurance, retirement plans, and paid time off.

Pay

Hiring Range: $105,100 - $189,200 USD Annual

Schedule

Full-time position with flexible hours.