Lead Clinical Systems Analyst for Pharmacy

Job Description

We are seeking a Lead Pharmacy Clinical System Analyst to play a pivotal role in advancing our clinical systems and digital health initiatives. In this role, you’ll serve as a key partner between clinical operations and IT—driving innovation, optimizing workflows, and leading high-impact system initiatives that directly improve patient care and safety.

What You’ll Do

• Lead cross-functional initiatives to evaluate, design, and enhance clinical systems and workflows
• Partner with clinicians, operational leaders, and IT to identify opportunities for improvement and innovation
• Configure, maintain, and optimize clinical applications, including EHR and decision support tools
• Translate clinical and business needs into technical requirements and system solutions
• Drive system implementations, upgrades, integrations, and enhancements from planning through go-live and beyond
• Oversee testing strategies, user training, and adoption efforts to ensure successful deployments
• Troubleshoot complex system issues, conduct root cause analysis, and coordinate resolutions
• Serve as a subject matter expert and mentor to junior analysts and team members
• Lead communication of system updates, impacts, and best practices across stakeholders
• Contribute to change management, incident response, and downtime preparedness

Required Qualifications

• Bachelor’s degree in Information Systems, Healthcare Informatics, Computer Science, or related field (or equivalent experience)
• 5+ years of experience supporting and optimizing clinical systems in a healthcare setting
• Hands-on experience with enterprise Oracle EHR platforms
• Strong understanding of clinical workflows and healthcare operations
• Demonstrated ability to lead complex initiatives independently
• Advanced analytical, problem-solving, and documentation skills
• Excellent communication skills with both technical and non-technical audiences

Preferred Qualifications

• Experience with project management methodologies or IT service management frameworks