Lead Clinical Application Specialist - Nuclear Medicine Northeast USCAN
Responsibilities
- Deliver comprehensive clinical education to end-users (physicians, nurses, technologists, etc.) aligned with the sales order agreement (SOA) to achieve high Net Promoter Scores (NPS).
- Cook up and deliver on-site and virtual customer training, including pre-training planning, patient "go-live" support, and essential post-go-live training.
- Ensure consistent and timely completion of all documentation requirements throughout the pre- to post-training phases.
- Provide pre-sale product clinical evaluations and/or educational sessions to potential customers as needed.
- Continuously broaden your own clinical and technical skills set to execute a solid training strategy.
- Maintain customer relationships through proactive communication and relay all relevant product and/or customer concerns or opportunities to Management, Sales, Marketing, and Technical Support.
- Serve as the professional MIM Clinical Application Specialist, explaining clinical and complex technical information to various staff levels, including Radiologists, Physicists, and Facility Management.
- Possess a basic understanding of key business drivers and how the work integrates with other internal teams.
- Communicate relevant product intelligence, including customer concerns, opportunities, and competitive information, to appropriate internal parties.
Requirements
- Minimum of five (5) years of imaging experience with at least three (3) years specifically in the PET or Nuclear Medicine (NM) modality.
- Certification: ARRT or equivalent certification specific to the NM or PET modality.
- A four-year Bachelor’s degree program from an accredited university is preferred, preferably in a technical field.
- Required to travel extensively (at least 80%; 4-5 days per week, including overnights and some weekends) within the US and Canada (USCAN).
- Residence must be located no more than one (1) hour from a major airport.
- Will be required to register with various vendor credentialing services, including proof of immunizations (MMR, Hepatitis) and drug screening.
- Proficient use of software applications (Windows, Outlook, Word, PowerPoint, Excel) and ability to quickly learn specialized, industry-specific software to provide digital education solutions.
Qualifications
- Bilingual in English and French strongly preferred.
- Exceptional Interpersonal and Communication Skills with the ability to build strong customer relationships.
- Good Clinical and Technical Knowledge to resolve issues within established procedures, with the judgment to consult senior team members for issues outside defined parameters.
- Autonomy to make decisions within a defined framework.
- Strong organizational skills for scheduling and managing documentation requirements.
Skills & Competencies
- Bilingual in English and French strongly preferred.
- Exceptional Interpersonal and Communication Skills with the ability to build strong customer relationships.
- Good Clinical and Technical Knowledge to resolve issues within established procedures, with the judgment to consult senior team members for issues outside defined parameters.
- Autonomy to make decisions within a defined framework.
- Strong organizational skills for scheduling and managing documentation requirements.
Benefits
- Competitive benefits package, including medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.
- Additional Information
- GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation.
- GE HealthCare is an Equal Opportunity Employer.
Pay
The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).
GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: No
Application Deadline: August 28, 2026