Lead Clinical Application Analyst

Position Summary

Effectively manages technical projects within the Cardiology IT function. Oversees technical designs, implementations, analysis, and modifications of new/existing programs and systems for business or patient care needs. Ensures the performance, integrity, and reliability of systems components. Works independently in a professional IT environment to oversee complex specialized technology. Troubleshoots complex technical issues and advises on/implements corrective actions. Leads technical implementation efforts involving multidisciplinary teams. Provides training to clinical end users.

Essential Job Duties

• Manages relevant systems development, enhancement, and maintenance projects.
• Maintains system performance and response times.
• Provides reports to management and users as required.
• Takes a proactive role in preventing systems problems.
• Diagnoses and solves problems when they arise.
• Supports the Cardiology systems applications, environments, and operational interfaces.
• Performs problem analysis and troubleshooting, and maintains appropriate documentation.
• Develops test plans, test data, and testing schedules.
• Conducts unit and system tests to verify results of technology solutions.
• Conducts applications testing, including compiling test scripts.
• Provides business-related and technical guidance to other IS staff in the development and support of other IS systems.
• Provides technical assistance to other staff members, as needed.
• Provides programming support for the relevant departmental systems, subsystems, and related software products, in support of clinical and operational clients.
• Create, update, and maintain project plans, provide design and installation/support documentation.
• As needed, create or modify change management procedures as per departmental standards.
• Designs, configures, and installs new programs, modifications, or enhancements to existing systems.
• Analyzes modifications or enhancements to determine impact on existing production systems.
• Participates in key user committees and work groups to identify new project requirements.
• Develops innovative approaches for dealing with customer needs that are aligned with information services goals and objectives.
• Performs analysis of business and user needs, documenting requirements, and revising existing system logic as necessary.
• Trains end users in use of equipment and software.
• Installs/Performs in-house and vendor updates, in a timely and efficient manner in accordance with IS change control standards and procedures.
• May work in multiple phases of systems and technical analysis, and considers the business implications of the application of technology to the current business environment.
• May provide telecommunications technical expertise and support to users within the Hospital.
• Maintains current documentation on all specified systems.
• May research, plan, and design interfaces between a wide variety of systems to support clinical and business needs of the Hospital.
• Develops, tests, documents, and implements changes and enhancements to existing interfaces, supports scripts, or other changes to the interface engine environment.
• Clearly tracks and documents assigned projects and communicates project plans to stakeholders and management.
• Performs project management duties as needed.
• Develops project plans and project scope documents.
• Trains clinical end users.
• Works with other departments to understand their needs.
• Collaborates with developers from multiple teams to coordinate applications developments and migrations.
• Supports production systems during non-working hours as needed.

Preferred Criteria

• Degree or major in Computer Science
• Strong communication, collaboration, and documentation skills
• Experience with Cardiology IT apps such as Syngo Dynamics, MUSE, ISCV
• Knowledge of Networking: TCP/IP environment
• Experience with Cloud Services: AWS, Azure
• Experience with Cardiology-specific Artificial Intelligence

Required Criteria

• Bachelor's degree or equivalent experience
• Three to five years of previous work related experience
• Three to five years of previous work related experience in the Clinical IT space
• Knowledge of one or more Operating Systems and Databases: Microsoft Windows, UNIX, Oracle, SQL
• Knowledge of Programming Languages where applicable: C++, Java, HTML, Python, or other
• Knowledge of Health and Imaging protocols and applications: HL7 protocol, DICOM, EPIC