Lead Change Management Specialist

Job Summary

The Lead Change Management Specialist in the Continuous Improvement Project Management Office is responsible for supporting enterprise-wide cross-functional strategic initiatives throughout the project lifecycle. This includes developing and executing communication strategies, relationship building ensuring value delivery, benefit realization, and long-term sustainability of projects and programs through change management best practices.

Essential Functions

• Change Strategy Development: Design and implement change management strategies and plans that align with organizational goals and support business projects.
• Stakeholder Engagement: Identify and engage stakeholders at all levels to foster a supportive environment for change. Build relationships to gain buy-in and address concerns.
• Assessment and Analysis: Conduct impact assessments to identify potential risks and areas of resistance. Analyze organizational readiness and develop plans to address gaps.
• Communication Planning: Create and execute comprehensive communication plans to ensure timely and clear messaging throughout the change process. Tailor communication to different audiences to facilitate understanding and engagement.
• Training and Support: Support training programs to equip employees with the skills and knowledge needed to adapt to changes. Provide ongoing support and resources to facilitate the transition.
• Monitoring and Evaluation: Establish metrics to measure the effectiveness of change initiatives. Monitor progress and adapt strategies as needed to ensure successful implementation.
• Change Advocacy: Act as a champion for change within the organization, promoting a culture of adaptability and continuous improvement.
• Ability to support multiple projects at various stages of the project life cycle and be able to prioritize work and meet deadlines.

Education

• Bachelor's degree in business administration, Organizational Development, Psychology, or a related field; master's degree preferred.
• Certification in Change Management (e.g., Prosci, ACMP) is a plus.

Experience

• 5+ years of experience in change management or organizational development roles supporting project delivery.
• Proficiency in change management methodologies (e.g., ADKAR, Kotter's 8-Step Process).
• Strong project management skills, with the ability to manage multiple initiatives simultaneously.
• Excellent interpersonal and communication skills, with the ability to influence at all levels of the organization.
• Proven experience in conducting workshops, training sessions, and presentations.

Benefits

• Competitive pay
• Paid training
• Benefits eligibility begins on your first day
• Transit subsidies
• Flexible work schedule, paid holidays and paid time off
• Access to discounts at fitness clubs and an on-site wellness center at our headquarters in Houston
• Professional growth and development programs including tuition reimbursement
• 401(k) Savings Plan featuring a company match dollar-for-dollar up to 6% and a company contribution of 3% regardless of your contribution

Schedule

Full Time