Lead-Central Services Tech

Responsibilities

• Affords direction for staff to accomplish efficient flow of work.
• Assists with orientation and training of new employees.
• Maintains expertise in all aspects of area activities and performs technical duties according to written policies and procedures.
• Maintains QA/QC activities, the physical environment, and participates in continuous improvement.
• Supports patient care areas by responding to incoming requests via phone, mail, and fax, from all levels of Mayo Clinic staff.
• Provides a point of contact to resolve daily operational inquiries and problems; enlists appropriate Equipment management personnel for assistance, as needed; and works on special projects as assigned.
• Sustains and complies with a broad range of policies and governmental regulations.
• Assists with projects as directed by Linen and Central Services leadership.
• Other job-related duties as assigned by leadership.

Qualifications

• High School diploma/GED; AND, two (2) central service, distribution or business related experience preferred.
• Demonstrated leadership skills required.
• Complete understanding and demonstrated proficiency of all area work tasks.
• Highly developed oral and written communication skills and interpersonal relation skills.
• Proficiency in word processing, spread sheet, and computer data entry skills is desired.
• Requires strong personal computer skills, communication skills, problem solving, continuous improvement and teaming skills.
• Serves as a resource on department initiatives; shares knowledge with customers and colleagues.
• Excellent verbal and written communication skills.
• Assists with LCS continuous improvement initiatives.
• Able to work in a team-oriented atmosphere.
• Must be adaptable and flexible in an ever-changing work environment.
• Able to handle/prioritize tasks simultaneously.
• Basic understanding of cleaning and distribution principles.
• Able to manage time to meet required deadlines.

Benefits

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retail: Competitive retirement package to secure your future.