Lead Catering Service Worker - The College of William & Mary - The College of William and Mary

Compensation

The Hourly rate for this position is $22.50 to $22.50.

Benefits

• Comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources
• Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage
• Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works

Responsibilities

• Lead all aspects of and assist in preparation of food items for the day and dating products
• Coordinate and assist in setting up and breaking down stations designated by the manager
• Cook and otherwise prepare foods according to recipes and directions
• Responsible for use of accurate portions when preparing and serving items on the line
• Maintain daily temperature logs
• Responsible for taking samples of all food items on the line prior to serving the customers
• Alert management and pull food items that do not meet quality expectations
• Complete opening and closing station checklists
• Greet customers as they approach and leave the serving line
• Ask customers about the quality of their service and handle any complaints while maintaining a positive attitude and smile
• Coordinate and assist in maintaining a clean work station (including floors, work areas, equipment, walls, refrigerators, and meat blocks)
• Ensures that all work areas and serving utensils are cleaned and sanitized
• Responsible for accurate disposal of waste from the service line
• Transfers supplies and equipment between storage and work areas by hand or by cart
• Assist with daily safety observations and report safety hazards discovered in the location to management immediately
• Cross-train in areas as the need arises
• Able to work in concessions, catering, and special events required by your manager
• Perform task as requested by your manager on a weekly, bi-weekly, or monthly basis
• Completion of any task requested by a supervisor or member of the Aramark management team
• Lead all aspects of and advise the employees working on the line to ensure timely and effective service of the customers
• Request support from utility workers for sanitation issues of the line as needed

Qualifications

• Great customer service and interpersonal skills
• Strong Leadership and supervisory skills
• Ability to work in a team environment
• Serve Safe Certification
• Ability to follow detailed written and verbal instructions
• Food Service Experience preferred
• Requires frequent lifting/transporting hot food items
• Ability to work inside kitchen area, interact with heated equipment, steam, loud noise, chemicals and other at risk conditions
• This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing
• This role may also require uniforms and/or usage of Personal Protective Equipment (PPE)