Lead Carpet Cleaning Restoration Technician
Voda Cleaning & Restoration · Arnold, MD · 1 wk ago
On-siteManagementFull-time
Benefits: Company carCompetitive salaryFree uniformsOpportunity for advancementPaid time offProfit sharingTraining & developmentWellness resources Build Your Career. Lead From the Front. Make an Impact. Do you take pride in doing great work, solving problems, and taking care of customers? Do you have experience in carpet cleaning, water restoration, or another hands-on service industry, and want a path into leadership? Voda Cleaning & Restoration is hiring a Lead Carpet Cleaning & Restoration Technician to join our growing team. This is more than a technician role. We want someone who takes ownership of their work, delivers an exceptional customer experience, and helps set the standard for our field team as the business grows. What You’ll Do Perform professional carpet, upholstery, floor, and specialty cleaningAssist with and perform water mitigation and restoration servicesEvaluate job sites and recommend services to customersDeliver a professional, positive customer experience from arrival to completionComplete work orders, photos, job notes, and moisture logs accurately and on timeOperate, clean, and maintain company equipment, tools, and vehiclesFollow safety procedures, service standards, and job-site protocolsIdentify additional services that may benefit the customerHelp train new technicians as the team growsPursue ongoing training and certifications, and cross-train in mold remediation, fire and smoke restoration, odor control, and other specialty servicesLead by example and contribute to a positive, accountable team culture What We’re Looking For 1-3 years of experience in carpet cleaning, water mitigation/restoration, cleaning services, construction, maintenance, or another hands-on service industry (preferred)Strong customer-service and communication skillsDependable, professional, and comfortable owning assigned workWillingness to learn new processes, equipment, and techniquesComfortable using a smartphone or tablet for documentationAbility to meet the physical demands of cleaning and restoration workHigh school diploma or GED (preferred)Valid driver’s license and clean driving record IICRC certifications such as CCT or WRT are a plus but not required. What Success Looks Like You show up ready to work, communicate professionally, take pride in quality, look for solutions without waiting to be told, welcome feedback, treat customers’ homes and businesses with care, and understand that great service matters as much as great technical work. Grow With Us We’re building more than a company; we’re building a team. The right person can develop technical expertise, earn industry certifications, take on more responsibility, help train future teammates, and grow into leadership as the business expands. If you want a hands-on career where your work matters and your growth is encouraged, we’d love to meet you. Apply today to start the conversation with Voda Cleaning & Restoration. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Voda Cleaning and Restoration Corporate.