Lead Career Counselor

Primary Responsibilities

• Serve as Lead Career Counselor
• Assume management duties during Program Manager’s absence
• Aid program staff with day-to-day challenges and questions
• Conduct file reviews for the assigned programs in accordance with agency and funder policies
• Complete Stored Value Card reconciliation each month
• Support counselors to meet program goals, performance metrics, and reporting requirements
• Review client files, case notes, and service documentation for quality assurance
• Generate reports and maintain accurate program records and data
• Obtain and review all required documentation and determine participant eligibility
• Complete comprehensive needs assessment on all individuals referred with respect to contract policies and guidelines
• Develop individual employment plans and assist participants in accessing public and private resources to meet goals outlined in the plan
• Provide intensive case management and advocacy for participants and their families
• Help participants develop and strengthen work behaviors and employability
• Establish effective relationships with area training institutions to increase participant’s skill levels and job market competitiveness
• Promote continued education and lifelong learning to prepare participants for career advancement
• Assist participants in obtaining and maintaining competitive employment

Qualifications

• High School or GED and 6 years of relevant experience OR Associate degree in human services or similar field and 4 years of workforce development or relevant experience OR Bachelor's degree in human services or similar field and 2 years of experience
• Experience and desire to work with persons of diverse cultural, economic and educational backgrounds
• Lead experience preferred
• Global Career Development Facilitator Certification preferred or ability to become certified
• Two or more years of experience providing vocational/employment counseling, case management, vocational rehabilitation, supported work settings, community mental health, or chemical dependency services