Lead Career Advisor
About the role
Career TEAM is hiring a Lead Career Advisor as part of the Workforce Innovation and Opportunity Act (WIOA) program to work with WIOA and Unemployed and Underemployed Adult Job Seeker customers. This position will be responsible for providing oversight and coaching to the Career Advisors, managing processes for partnership building, approving enrollment applications, supporting services, assessing caseloads, reporting monthly, training in case management activities, and assisting with the day-to-day operation of the Career Advisors.
Responsibilities
- Serve our staff with leadership
- Report to the local Project/Executive Director
- Manage the team’s active caseloads for served programs
- Create and maintain all sites and oversee program referral pathway processes
- Ensure that Career Advisors maintain accurate written case records and files necessary to meet contractual requirements
- Aid in complex casework service plans
- Assist Career Advisors to mitigate and remove barriers
- Assess, manage, and maintain a caseload of new registrants as well as carryover participants
- Track clients’ progress in training and job search activities monthly
- Build strong partnerships with community organizations
- Develop and implement strategies to incorporate a focus on performance objectives in the daily operations of organizational staff
- Drive customer success and positive outcomes for contractual measures
- Provide training and career coaching on assessments to help establish career goals aligned with the skill needs of area business and industry
- Prepare and present reports of activities and accomplishments
- Periodically provide coverage at different locations as needed
- Approach each day and task with a “ZAG” mindset
Requirements
- Associate's degree or higher
- 2+ years of experience working in a career center or providing career development services
- 1+ year of experience working with unemployed and underemployed individuals
- Ability to give presentations and workshops (public speaking)
- Demonstrated understanding of WIOA programs and services
- Demonstrated ability to be highly detail-oriented in order to successfully meet program requirements
- Knowledge of local community colleges, local community partners and private training provider system a plus
- Knowledgeable about workforce program requirements
- Computer literate with proficiency in Microsoft Office (e.g., Word, Excel), PowerPoint, training platforms, and case management or customer relations software applications
- Exceptional time management skills to meet deadlines and work under pressure
- Excellent verbal and written communication skills
- A Valid Driver’s License
Qualifications
To qualify for this role, you must have:
- An Associate's degree or higher
- 2+ years of experience working in a career center or providing career development services
- 1+ year of experience working with unemployed and underemployed individuals
- Ability to give presentations and workshops (public speaking)
- Demonstrated understanding of WIOA programs and services
- Demonstrated ability to be highly detail-oriented in order to successfully meet program requirements
- Knowledge of local community colleges, local community partners and private training provider system a plus
- Knowledgeable about workforce program requirements
- Computer literate with proficiency in Microsoft Office (e.g., Word, Excel), PowerPoint, training platforms, and case management or customer relations software applications
- Exceptional time management skills to meet deadlines and work under pressure
- Excellent verbal and written communication skills
- A Valid Driver’s License
Skills
- Strong leadership and management skills
- Ability to give presentations and workshops
- Detail-oriented and able to meet program requirements
- Knowledge of local community resources and workforce programs
- Proficiency in Microsoft Office and case management software
- Exceptional time management and multitasking abilities
- Effective communication skills
Benefits
The position is expected to be 100% onsite. The selected candidate will be required to work onsite at the listed location. Salary: $48,000-$55,000/yr. Salary is commensurate with education and experience. Career TEAM offers a competitive benefits package including healthcare, dental, and personal/vacation time.
Pay
$48,000-$55,000/yr. Salary is commensurate with education and experience.
Schedule
The position is expected to be 100% onsite.
Benefits
Career TEAM offers a competitive benefits package including healthcare, dental, and personal/vacation time.
Company Overview
Career Team, LLC is a private workforce development organization founded in 1996. The organization has been recognized for its innovative approach to workforce development and has received numerous awards, including being named one of America's 500 fastest-growing privately held companies by Inc. Magazine and receiving the US Chamber of Commerce Blue Chip Enterprise Award for innovation. Career Team is committed to closing the nation's opportunity divide through government-funded workforce sites and building staff capacity of workforce funding sources and industry providers. The organization is an Equal Opportunity Employer and complies with all data privacy and laws in the jurisdictions in which it recruits and hires employees.