Lead Captain

The Lead Captain is a senior front-of-house hospitality leader responsible for delivering exceptional, discreet service for executive dining and high-profile events. Key responsibilities include managing daily operations, leading and training waitstaff, coordinating with culinary teams, overseeing event execution, and maintaining high service standards. The role involves building strong relationships with VIP guests, providing expert guidance on wine and beverage service, and ensuring impeccable presentation, etiquette, and guest experience. Qualifications include at least 5 years of experience in luxury hospitality, fine dining, or similar settings, with a focus on high-profile clientele. Candidates should possess advanced knowledge of service standards, beverage programs, and strong leadership skills. Discretion, professionalism, and the ability to work under pressure are essential. Certification in wine, food safety, and alcohol service is preferred. Core competencies encompass executive hospitality, VIP relationship management, team development, operational judgment, and attention to detail. The role requires physical stamina, flexibility, and proficiency with workplace technology.