Lead Call Booker - Scheduler
Spot On Plumbing · Broken Arrow, OK · 8 mo ago
ManagementFull-time
About the role
The Lead Call Booker - Scheduler is responsible for managing customer calls and scheduling appointments for a plumbing service provider.
Responsibilities
- Handle incoming customer calls in a professional manner
- Schedule plumbing appointments based on availability and customer needs
- Communicate effectively with customers to ensure their satisfaction
- Update appointment schedules and records accurately
- Ensure all scheduled appointments are completed on time
Requirements
- At least 1 year of experience in customer service or related field
- Excellent communication skills, both verbal and written
- Ability to work independently and manage multiple tasks simultaneously
- Proficient in using scheduling software
Qualifications
- High school diploma or equivalent
- Valid driver’s license
Skills
- Customer service skills
- Time management
- Computer literacy, especially in scheduling software
Benefits
- Flexible schedule
- Professional development opportunities
- Competitive compensation package
Pay
Compensation is commensurate with experience.
Schedule
Hours are flexible but require availability during business hours.
Benefits
- Health insurance
- Retirement plan
- Employee discounts
Contact
To apply, please click the 'Apply Now' button above. For more information about the company and its services, visit our website at [Company Website].
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Note: This job posting does not specify the exact pay or benefits, but they are competitive and commensurate with experience.