Lead, Brand Creative Planning and Operations, North America

Key Capabilities

• Adaptability & Strategic Support & Collaboration: Support and collaborate with senior team members in tasks that enable strategic planning. Demonstrate flexibility and initiative in ambiguous situations.
• Leadership: Lead week-to-week operations, ensuring the team is thriving and can produce high-quality work efficiently, whilst mentoring junior team members.
• Organization & Detail Orientation: Maintain highly organized workflows to deliver clear operational information.
• Tech Fluency: Use tools to centralize documentation and stay current with technology (e.g., AirTable, Figma, Keynote).
• Communication: Share updates clearly, escalate issues appropriately, and contribute actively to team dialogue.
• Initiative: Show curiosity and initiative in learning, seek feedback and apply it quickly
• Cross-functional Collaboration and Influence: heavy collaboration with teams across the Nike enterprise and the ability to influence is critical in this role

What You Will Work On

• Expert resource planning & seasonal management: Proven experience owning end-to-end resource planning across multiple concurrent seasons, balancing priorities, capacity, and delivery in a fast-paced environment.
• Exceptional leadership & influence: A confident leader who can present to senior stakeholders, influence without authority, navigate complex matrix organizations, and champion new ways of working.
• Process transformation mindset: Someone who proactively challenges existing processes, isn’t afraid to break what’s not working, and rebuilds scalable, efficient solutions that improve how the team operates.
• People leadership & ownership: Demonstrated experience leading and developing teams, with the confidence to oversee the function, make decisions, and keep the team operating effectively in my absence.
• Agency and retail operations expertise: Strong experience partnering with or working within external agencies, combined with a solid understanding of retail/store operations, production, or project management to bring operational credibility.
• High-agency, high-performance operator: An externally minded, self-starting leader who takes ownership, anticipates challenges, drives execution, and is ready to step in as my second-in-command—a true force multiplier for the team.