Lead Bath Installer

About the role

P.J. Fitzpatrick is a trusted home remodeling company with decades of experience delivering high-quality exterior and interior home improvement solutions. Specializing in roofing, windows, doors, siding, baths, and gutters, P.J. Fitzpatrick is known for exceptional craftsmanship, reliable service, and a strong commitment to customer satisfaction. With a people-first culture and a focus on growth, the company provides homeowners with dependable solutions while offering team members long-term career opportunities in a supportive, performance-driven environment. General responsible for installing bath products and setting the pace and tone of each job given to the team, according to the work order, manufacturer guidelines and quality and safety guidelines. Follow the company policies and procedures and notify management when needed to retain the integrity of the company.

Responsibilities

• Review home improvement contracts for accuracy of job specifications (sizes, colors, styles) and perform complete and accurate pre-construction activities, including technical measure.
• Function in a customer-facing support role, providing face-to-face, phone and email support to customers, troubleshooting complex customer issues and providing creative solutions to ensure 100% customer satisfaction.
• Accurately measure products, complete product orders, develop labor estimates and specify additional supplies needed for the project.
• Communicate with customer and crew to resolve conflicts discovered during measure, installation and service.
• Ensure customers understand the installation process and provide answers to customer questions.
• Monitor and help the installation of jobs, ensuring company quality standards are maintained and superior customer service is provided for the entire life‑cycle of customer jobs.
• Lift base showers or tubs and crushed marble panels (must be able to lift over 75 lbs).
• Be on your feet 6‑9 hours a day.
• Complete services when necessary.
• Collect final payments and appropriate documentation from customers upon job completion.
• Ensure company vehicle is maintained in a neat, stocked, and clean manner.
• Complete OSHA Safety Course.
• Show up on time and be ready to work each day.
• Responsible for keeping their work area clean.

Requirements

• Ability to lift over 75 lbs.
• Ability to be on feet 6‑9 hours a day.
• Completion of OSHA Safety Course.
• Reliable punctuality and readiness to work each day.
• Maintain a clean work area.

Benefits

• PTO
• Health Insurance
• Vision Insurance
• Dental Insurance