Lead Bartender, Nobu (Caesars New Orleans)

Responsibilities

• Handles all aspects of the bar operation during assigned shift.
• Supports the team in delivering food and drink orders from guests or servers and provides prompt and courteous service while preparing drink orders according to request.
• Celebrates service at an elevated standard.
• Maintains bar staff behavior and appearance in compliance with established policy.
• Reports to management daily before shift.
• Checks in with hostess for daily reservation updates.
• Ensures guest’s problems/complaints are handled effectively, courteously.
• Directly oversees bar staff on assigned shift to ensure completion of all duties by team.
• Covers for all FOH positions of the bar team when required.
• Absorbs and solves any concerns and questions from guests.
• Keeps all guest areas clean and neat.
• Complies with all appearance standards.
• Assists bar manager with weekly and monthly inventory counts.
• Alerts management of any items below par on the floor.
• Responsible for accurate control of cash drawer, and any overages or shortages from the shift.
• Handles all daily cash transactions and cash tip logs for the floor staff.
• Assists with organization and distribution of daily staff tips.
• Logs all tip percentage changes for bar team.
• Acts as a role model to other employees and always presents oneself as a credit to Caesars and encourages others to do the same.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
• Reports any employees not adhering to company policies to management.
• Meets with Bar manager for weekly bar updates.
• Shows creative skill and presentation for cocktail contributions to menu.
• Exhibits excellent craft and classic cocktail knowledge behind bar.
• Able to always perform expected elevated service standards including high-volume nights.
• Able to open and close in any position on bar team.
• Able to assist on the floor, in any position.
• Leads weekly pre-shift bar training for FOH staff.
• Coaches FOH staff on beer/wine/sake/cocktail knowledge.
• Ensures all drinks are rung in correctly by bar team and server team.
• Ensures that guests are of legal drinking age by checking identification.

  Qualifications

  • A High School diploma or equivalent preferred.
  • A minimum of 3 - 5 years of experience as a Bartender in a high-volume restaurant required.
  • Knowledge of beer, wine, sake, cocktail knowledge recipes and preparation.
  • Understands variance policy of cash drawer and maintains low variance.
  • Outstanding public relations skills and outgoing personality.
  • Ability to read and write English sufficiently to perform job.
  • Remaining calm in a fast-paced atmosphere.
  • Must possess basic math skills.
  • Must be able to count cash drawer accurately.
  • Must possess excellent conflict resolution skills.
  • Displays a high level of leadership, organization, attention-to-detail and a sense-of-urgency.
  • Displaying a positive and outwardly friendly attitude toward guests.
  • Must be able to maintain a neat, professional, well-groomed appearance and uphold company appearance/dress standards.

  Additional Requirements

  • Must be able to maneuver to all areas of assigned restaurant throughout entire shift.
  • Must be able to accurately and quickly process all cash transactions.
  • Must be able to tolerate areas containing secondary smoke.
  • Must be able to work at a fast pace and in stressful situations.
  • Must be able to read, write, speak and understand English.
  • Must be able to respond to visual and aural cues.

  About Us

  Caesars New Orleans Casino & Hotel earned recognition as a City Business “Best Places to Work” honoree and was named “#1 Large Employer” in the New Orleans area by the “Times-Picayune” Top Workplaces program. A destination property in the heart of the city, we are continually striving to attract the best talent to provide exceptional experiences for our guests. Caesars New Orleans Casino is a Caesars Entertainment company. Our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.