Lead AV Technician

Position Overview

We are seeking a Lead AV Technician who can confidently take ownership of residential integration projects from start to finish. This is a hands-on field role for someone who enjoys both the technical and physical aspects of installation—not someone looking to transition into a desk-only role.

The ideal candidate is a highly capable technician with strong programming aptitude, excellent communication skills, and the ability to lead by example in the field. This individual will serve as the lead technician on-site, mentor junior technicians, and help elevate the entire team through collaboration and knowledge sharing.

This role primarily supports high-end residential new construction projects with some retrofit work.

Key Responsibilities

• Lead Residential AV Installations
• Execute projects from pre-wire through final programming and client handoff
• Install, troubleshoot, configure, and commission integrated AV and automation systems
• Build and terminate racks, trim systems, install devices, and perform final system testing
• Programming & System Integration
• Configure and support systems including:
• Lutron
• Crestron Home
• Control4
• Josh.ai
• Additional smart home ecosystems as needed
• Lighting & Shading Systems
• Install and support lighting control and motorized shading systems
• Experience with Lutron, Hunter Douglas, or Draper shades is highly valued
• Team Leadership & Mentorship
• Lead small field crews and work collaboratively with junior technicians
• Share knowledge openly and help train less-experienced team members
• Foster a team-oriented environment focused on collective success
• Client Interaction
• Serve as the primary field contact for homeowners and builders
• Communicate professionally and confidently on-site
• Ensure a clean, polished, and high-quality customer experience

Required Qualifications

• Experience as a lead technician in residential AV or smart home integration
• Strong understanding of at least one major control or automation platform
• Ability to manage projects independently in the field
• Experience reading plans, troubleshooting systems, and completing projects start-to-finish
• Strong communication and interpersonal skills
• Comfortable performing physical installation work including crawl spaces, ladders, and job-site environments
• Valid driver’s license and clean driving record

Preferred Qualifications

• Experience with:
• Lutron lighting and shading systems
• Crestron Home
• Control4
• Josh.ai
• Experience mentoring or training junior technicians
• Residential new construction experience
• Rack building and system commissioning experience

Compensation

$35–$41/hour depending on experience and expertise

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• Company Holidays
• Monthly Training Days
• Company Vehicle Provided During Work Hours
• Relocation Assistance Available for the Right Candidate