Lead Associate - Part Time
GFI Team Ikigai · Raleigh, NC · 3 wk ago
RemoteRemoteCustomer Service$65k–$85k/yrPart-time
About the Position: Lead Associate
We are seeking a driven and ambitious individual to join our team as a Lead Associate. As a vital part of our team, the Lead Associate will be responsible for managing a portfolio of client accounts on a part-time basis. This role combines customer service, contract fulfillment, and relationship-driven sales while serving as the primary point of contact for clients. If you have a desire to help people and make a difference, this could be the opportunity for you!
Lead Associate Daily Responsibilities
- Serve as a part-time Lead Associate and key contact for clients, ensuring their total satisfaction
- Interact with clients and associates, providing timely, professional, and courteous support
- Share financial knowledge and educate on business, investment, insurance protection, retirement, savings, and estate planning
- Develop customized financial plans, guiding clients through budgeting, debt reduction, investing, and retirement planning
- Grow account value through upsell and cross-sell opportunities and maintain high client satisfaction
- NO Cold Calling, NO Door Knocking
Requirements of the Lead Associate Role
- 18 years or older and a U.S. citizen
- Pass a background check
- Strong verbal and written communication and customer relationship management skills
- Must have or obtain within first 2 weeks a Life Producer license
- Able to interpret account health metrics and prepare concise summaries
Additional Qualifications
- PREFERRED BACKGROUND INCLUDES: customer service, leadership, and management
- Educational, coaching, military, or elite athlete backgrounds are a great fit!
- Entrepreneurially-minded, self-motivated, and desire to grow and help people
- ADVANCED NEGOTIATION TECHNIQUES OR TECHNICAL TRACING SKILLS MAY BE BENEFICIAL
Benefits
- Flexible scheduling with personalized customization
- 100% remote position with comprehensive online tools and training
- Leadership development opportunities
- Competitive compensation ($65,000 - $85,000 part-time)
Pay
$65,000 - $85,000 part-time
Schedule
Flexible schedule