Lead Associate, Facilitator

What You'll Do

• Bring extensive experience in the waterproofing industry, including technical product knowledge, field site visit protocols, and major manufacturer offerings.
• Demonstrate exceptional facilitation and communication skills with an ability to engage groups, generate conversation, and present content in a compelling and impactful style.
• Deliver instructor-led training events in person and virtually.
• Organize materials and provide support to learners before, during, and after training events.
• Prepare, create, and maintain positive learning environments for groups of all levels, from frontline to senior leaders, and be able to tailor delivery to the audience.
• Identify and proactively recommend program improvements to instructional designers.
• Serve as the lead trainer for multiple programs across QXO organizations, certifying and mentoring new and existing facilitators, including guest facilitators, to ensure consistency and excellence in delivery.
• Collaborate with key stakeholders and instructional designers on the development and deployment of new programs and initiatives.
• Learn internal processes and products to educate others credibly.
• Stay up to date on trends in the waterproofing industry and with major vendors’ products and available training programs.
• Stay current on training, facilitation, leadership, and learning methodologies.

What You'll Bring

• 5+ years of experience in a technical/sales position within the waterproofing industry with extensive knowledge of the waterproofing industry, including products, systems, and top vendors.
• 4+ years of exceptional facilitation experience delivering training to multiple levels and programs, including both virtual and instructor-led training.
• Strong technical proficiency in Microsoft Office and video conferencing technology, specifically Microsoft Teams and Zoom.
• Technical proficiency in CRM systems – Salesforce preferred, familiarity with Oracle systems.
• Highly organized with the ability to prioritize and complete multiple tasks without sacrificing quality and accuracy.
• Proven proactive approach to problem-solving with strong decision-making skills; self-motivated.
• Excellent written and verbal communication skills.
• Ability to travel up to 30% of the time to deliver in-person training.
• 2 + years of people leading experience is a plus.

Pay

• 401(k) with employer match
• Medical, dental, and vision insurance
• PTO, company holidays, and parental leave
• Paid training and certifications

Benefits

• Legal assistance and identity protection
• Pet insurance
• Employee assistance program (EAP)

Schedule

• Flexible work schedule

About the Role

QXO is a leading distributor and installer of building products serving an $800 billion market. The company's mission is to modernize the building products industry through advanced technology and a best-in-class customer experience. QXO is North America's largest distributor and installer of insulation, the second-largest distributor of roofing products, the second-largest publicly traded distributor of lumber and building materials, and the largest distributor of waterproofing products. The company is targeting $50 billion in annual revenue within the decade through accretive acquisitions and organic growth. For more information, visit QXO.com.