Lead Assistant Golf

Responsibilities

• Daily Management: Perform, manage, and supervise all duties correlating with the daily golf operation to ensure transactions are efficient and accurate.
• Team Coordination: Work with the Outside Service Operation Manager and professional staff to ensure all daily tasks are completed to Cutalong standards.
• Customer Excellence: Provide professional advice and concierge-level assistance to all Members and Resort Guests with a "service-first" mentality.
• Proactive Communication: Act as a key liaison for the management team regarding member feedback or unique situational occurrences on property.
• Tournament & Play Management: Coordinate all leagues and tournament functions, including budget management, promotional materials, and scoring.
• Systems Proficiency: Master Golf Genius for event management and maintain accurate GHIN handicaps for the membership.
• Logistics: Oversee golf cart staging, scoreboard preparation, awards, and the physical marking of the golf course for competition.
• Pace of Play: Proactively manage the tee sheet to ensure a high-quality experience for everyone on the property.
• Player Development & Merchandising: Instruction: Assist the club’s instructional efforts by providing top-level private lessons and group clinics for all skill levels.
• Retail Operations: Support the Golf Shop through strategic merchandising, receiving, inventory control, and promotion of sales.
• Club Services: Perform minor club repairs and provide equipment advice to enhance the member experience.
• Member Trips: Act as a guide and assist with organizing member trips to other facilities, play in Pro-Am events, and contribute to the playing culture of the Cutalong membership.

Requirements

• PGA Standing: Maintain an active classification in the PGA (Class A preferred) or remain an Associate in good standing (Level 2 or above).
• Rules & Education: Maintain a high-quality level of education regarding the USGA Rules of Golf.
• Ambassadorship: Represent Cutalong Golf Club professionally both on and off property with uncompromising attention to detail.

Qualifications

• Four-years of related experience and/or training or equivalent combination of education and experience;
• Strong written and verbal communication skills;
• Excellent customer service skills;
• Experience with Golf Genius;
• Basic computer skills and competency in Microsoft Office, including Word, Excel, and Outlook, preferred.