Lead Application Engineer
About this Position
At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow. This position is with our Adhesive Technologies business unit – where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings.
What You'll Do
- Support board level encapsulant application development and customers field service needs.
- Act as the interface between field and lab in capturing and translating customers' needs for new applications and products.
- Design and administer internal screening evaluations of developmental and commercialized products.
- Optimize material assembly processes.
- Directly interact with customers to troubleshoot and solve product and process related problems.
- Knowledge of circuit board encapsulant products and surface mount technology are required.
- Demonstrated direct customer engagement skills are also required.
- Collaborate closely with cross-functional teams globally.
- Provide global on-site support at Henkel's customers as needed.
- Knowledge of liquid application equipment and process are highly valued.
- Increase 50% of the time working with Lab-Application Engineering personnel to bridge customer needs and 50% of the time working directly with the customers on technical support.
What Makes You a Good Fit
- A bachelor/master’s degree with 7+ years of working experience or a doctor’s degree with 5+ years of working experience in R&D or application engineering field.
- Education in engineering or material science discipline is required.
- Direct customer support experience is required.
- Experience in material handling such as dispensing and printing is a plus.
- Knowledge of statistical analysis using MinTab and/or JMP is desirable.
- Demonstrated ability in working with a cross functional Sales/Product Development/Marketing team is highly desirable.
Benefits
- Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1.
- Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program.
- Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement.
- Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships.
- Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement.
Salary Range
The salary for this role is $108,000.00 - $140,000.00. This is the range that we in good faith anticipate relying on when setting wages for this position. We may ultimately pay more or less than the posted range and this range. This salary range may also be modified in the future.
Equal Opportunity Employer
Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.