Lead Application Analyst

Job Overview

We are seeking an experienced Epic Billing Claims professional to serve as a Lead Application Analyst supporting our Epic Billing Claims team. This role functions as a technical and operational lead, balancing hands-on application work with team leadership and mentorship.

Responsibilities

• Lead the process to ensure team members configure code using specifications and design documentation in accordance with organizational standards, practices and methodologies.
• Participate in the continuous improvement of methodologies, practices and standards.
• Accountable for following and implementing Software Development Life Cycle (SDLC) methodology, ITIL and quality management framework for projects.
• Facilitate meetings between IT application teams and other IT departments regarding configuration issues and ensure issue resolution is completed and meets Fairview’s standards and business requirements.
• Proactively communicate to leadership on status and issues.
• Maintain up-to-date application knowledge and understanding of how the business uses the applications in their workflows.
• Partner with the business to gather requirements and goals to drive optimal solutions.
• Stay current with industry best practices.
• Lead the implementation planning for application changes.
• Support the end-user and technical operations staff as required by providing excellent customer service.
• Lead the integration efforts of technology across IT teams.
• Proactively provide leadership and make recommendations regarding assigned application(s) to ensure quality and minimize impact on other applications and business processes.
• Partner closely with Enterprise Architecture.
• Lead the resource capacity planning efforts across the team.
• Coach and mentor staff regarding technology, methodologies and standards.
• Proactively share knowledge and collaborate with IT teams to ensure quick and effective responses to customer needs.
• Maintain up-to-date business domain knowledge and technical skills in software development technologies and methodologies.
• Leads creation and implementation of improvements to achieve clinical, satisfaction and/or efficiency outcomes.
• Leads ongoing operational system support. Directs resolution and/or resolves escalated issues.
• Interacts with vendors on problem determination, resolution, issue tracking, upgrades and fixes.
• Provides implementation/production support as required.

Qualifications

• Bachelor’s degree or combination of education and related work experience
• 7 years of IT application experience
• Demonstrated working knowledge and expertise of healthcare processes and application system coordination
• Solid understanding of the Software Development Life-Cycle (SDLC)
• Demonstrated knowledge of database structure and working practice of reporting techniques and tools
• Demonstrated skills in critical thinking, accountability, problem solving, organizational teamwork and customer service
• Demonstrated leadership skills to make sound decisions, achieve results, motivate others and be adaptable to a changing environment
• Epic certification in Professional Billing Claims and/or Hospital Billing Claims with a minimum of 5 years of administration experience

Benefits

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www.fairview.org/careers/benefits/noncontract

Compensation

The posted pay range is for a 40-hour workweek (1.0 FTE). The actual rate of pay offered within this range may depend on several factors, such as FTE, skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization values pay equity and considers the internal equity of our team when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status