Lead Analyst - Technology Strategy, Planning & Risk

About the role

The Technology Strategy, Planning & Risk team at Ticketmaster NA sits at the center of how the tech division makes decisions. We're a team of roughly ten people embedded within tech, and our job is to ensure the right investments get made, the right problems get prioritized, and the rest of the business understands what tech is doing and why it matters. We partner closely with Finance, HR, and senior tech leadership to turn complex operational realities into clear strategic direction.

Responsibilities

• Support tech division P&L management and monthly KPI reporting for the CTO — keeping it accurate, relevant, and actionable
• Support and sometimes lead strategic initiatives: platform modernization, resourcing models, outsourcing analysis, market environment assessments
• Drive our team's adoption of AI tooling and help build the internal frameworks to evaluate and implement it
• Build stronger working relationships between SP&R and Finance, HR, and PMO — acting as a consistent, credible point of contact
• Translate technical priorities into business language and business strategy into terms engineering teams can act on

Requirements

• 5+ years in strategy, BizOps, FP&A, or management consulting — ideally with meaningful exposure to a technology organization
• Strong financial modeling and data analysis skills; advanced Excel is a given
• Experience with capacity planning or resource allocation in a scaled environment
• A track record of influencing decisions without direct authority
• Genuine comfort with ambiguity — this team moves fast and the problems don't always come pre-defined
• Clear, confident communication across audiences; you can write a tight exec summary and then go explain the same thing to an engineering lead
• Interest in how AI is changing the way strategy and planning teams operate — curiosity counts here even if direct experience is limited

Qualifications

• You (behavioural Skills): This isn't a pure reporting role, and it isn't a role where analysis sits in a deck and waits to be acted on. The work has real stakes and real visibility. If you want a defined lane, this probably isn't it. If you want to build something and see it matter, it might be exactly right.

Skills

• Strong financial modeling and data analysis skills; advanced Excel is a given
• Experience with capacity planning or resource allocation in a scaled environment
• A track record of influencing decisions without direct authority
• Genuine comfort with ambiguity — this team moves fast and the problems don't always come pre-defined
• Clear, confident communication across audiences; you can write a tight exec summary and then go explain the same thing to an engineering lead
• Interest in how AI is changing the way strategy and planning teams operate — curiosity counts here even if direct experience is limited

Benefits & Perks

• HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
• YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
• WEALTH: 401(k) program with company match, stock reimbursement program
• FAMILY: New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support
• CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
• OTHERS: Volunteer time off, crowdfunding match

Pay

$116,000.00 USD - $145,000.00 USD

Schedule

Full Time