Lead Analyst-Digital Commerce (Marketplace Compliance)

About the role

This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration.

Responsibilities

• Tracks and shares performance of digital commerce workstream at weekly, monthly, quarterly, and yearly basis, including proactively identifying opportunities and risks based on performance indicators
• Partners with business leaders to define OKR targets, and tracks progress and actions towards those goals
• Identify marketplace risk trends and translate findings into process improvements, policy recommendations, and operational controls
• Develop and improve compliance workflows, review procedures, enforcement standards, and escalation paths
• Prioritizes reporting that is needed by the business, defines reporting requirements, and partners with the relevant teams to build necessary reports
• Present to key stakeholders on project/campaign strategies and insights to guide future strategies, tactics, or activities
• Support training, onboarding, coaching, and knowledge-sharing for compliance analysts and cross-functional partners
• Help define quality assurance standards, audit processes, and performance metrics for the compliance function
• Contribute to marketplace policy updates and ensure enforcement teams understand and apply policies consistently

Requirements

• Bachelor's Degree in Business Administration, Merchandising, Computer Science, Marketing, Business Operations or relevant field
• 6-7 years of experience in online/retail merchandising or business operations

Qualifications

• Experience in a corporate setting
• Experience in retail

Skills

• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to manage multiple priorities and deadlines
• Experience with compliance and regulatory matters

Benefits

• 401(k) with up to 4.25% match
• Discounted Employee Stock Purchase Plan (15% discount of strike price)
• Tuition-Free Education
• 10-week Maternity/Parental Leave
• 10% Associate Discount

Pay

$86,000.00 - $143,600.00 annually

Schedule

Full-time