Ecommerce Analytics Analyst- Lead

Key Responsibilities

• Analyze customer behavior, navigation patterns, page performance, and conversion funnels to identify growth and optimization opportunities
• Develop and maintain dashboards and standardized reporting focused on core KPIs such as traffic, conversion, revenue, and engagement
• Partner closely with eCommerce senior leadership to identify opportunities to improve revenue, profitability, and customer experience
• Own site tagging strategy and governance, partnering with Development and QA teams to ensure data accuracy and quality
• Play a key role in the A/B testing program, including test design support, performance analysis, and post test readouts
• Analyze marketing attribution and channel performance, partnering with Marketing teams to evaluate campaign effectiveness and customer acquisition impact
• Communicate findings and recommendations clearly to both peers and executive leadership

Qualifications

• 3 or more years of experience in web or digital analytics
• Strong proficiency in Adobe Analytics and site tagging. Experience with Adobe Launch is preferred
• Experience in eCommerce or retail analytics, with a focus on customer journey, conversion, and marketing performance
• Ability to communicate complex analytical concepts clearly to non-technical audiences
• Strong problem-solving mindset with experience diagnosing and resolving data quality issues
• Excellent analytical, quantitative, and insight storytelling skills
• Strong presentation skills

About Us

When you’re a part of our team, you have the full support of a diverse, close-knit team in our stores. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. At Home is committed to knitting diversity and inclusion into the fabric of our culture; we respect, appreciate and celebrate the experiences and qualities that differentiate everyone on the At Home team.