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Jobs · Legal · North Carolina

Lead Analyst-Digital Brand Advocate

Lowe's Companies, Inc. · Mooresville, NC · 3 days ago
Legal$86k–$144k/yrFull-time

About the role

This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration.

Responsibilities

  • Analyze key performance indicators to identify opportunities to improve the online experience, streamline fulfillment, maximize assortment and drive conversion
  • Leverage inputs from customer satisfaction score, reviews and question and answers to continuously improve the overall customer experience for assigned brand(s)
  • Serve as the subject matter expert for the supported brand(s) assortment and strategy
  • Build and lead presentations with suppliers and merchants to drive strategic plans and analyze execution
  • Consistently report and communicate to senior leaders both internally and with the supported vendor
  • Provide accurate reporting and insights across the digital channel related to content, product information, assortment and competitive gaps/opportunities
  • Effectively improve conversion and basket by leveraging data to optimize cross-sell, up-sell and bundling strategies
  • Analyze competitive data to provide SKU and pricing optimization recommendations
  • Utilize knowledge of the shopping funnel and site technologies to optimize the search and browse experience for assigned brand(s)
  • Create project plans and align with merchandising and supplier to drive execution
  • Analyze sales and distribution of direct-to-consumer products to provide insights and recommendations for core and regional merchants
  • Act as a subject matter expert for new team members, provide troubleshooting opportunities, mentoring and take an active role in onboarding and coaching new advocates

Requirements

  • Bachelor’s degree in business, marketing, finance, statistics or related field or equivalent years of experience in lieu of education requirement, if applicable
  • 6-7 years of experience in ecommerce, digital/retail merchandising, digital marketing or vendor management
  • Experience in optimizing flexible fulfillment models with a multi-channel retailer
  • Proven experience leading and/or facilitating complex projects that require multiple stakeholders and drive impacts across the greater organization
  • Proven experience with major consumer brands and how to support and differentiate them in the digital space

Qualifications

  • Minimum of 6-7 years of relevant experience
  • Experience with major consumer brands and how to support and differentiate them in the digital space

Skills

  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work effectively with cross-functional teams
  • Experience with major consumer brands and how to support and differentiate them in the digital space

Benefits

Benefits include a 401(k) with up to 4.25% match, a discounted Employee Stock Purchase Plan (15% discount of strike price), tuition-free education, 10 weeks of maternity/parental leave, and a 10% associate discount. For more information, visit https://talent.lowes.com/us/en/benefits.

Pay

$86,000.00 - $143,600.00 annually starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

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