Lead Account Manager

Key Responsibilities

• Maintain strong relationships at all levels of customer organization
• Effectively utilize available tools such as strategic entertainment and management interface to build customer relationships in line with account plans
• Develop strong multi-functional account teams to effectively interface with customers
• Utilize strong sales skills to represent CMPT to customers
• Promote Qnity processes and secure trials of new materials and support exiting product sales
• Effectively negotiate supply contracts
• Manage customer pricing strategically in line with business goals
• Deliver a high level of service to customers - effectively resolve any quality or service issues that arise
• Work with customers to define un-met needs
• Develop sales projects around commercial and developmental opportunities
• Enter and track opportunities using the Salesforce tool
• Successfully convert opportunities leading to sales growth

Business Management

• Defend and Grow Qnity Market Share within assigned Territory and list of customers
• Maintain a high degree of knowledge on CMPT product line
• Understand key markets in depth
• Be a resource to the business on Competitive Intelligence
• Maintain a consumption analysis on products purchased and competition
• Be knowledgeable on market trends
• Work closely with sales related functions to build good teamwork, foster customer satisfaction and deliver business results
• Create and work within budget guidelines for region
• Responsible for business strategy implementation within assigned region
• Develop a sales plan for assigned territory
• Provide needed data to Sales & Operating Teams to efficiently manage the business
• Responsible for continuous improvement in the area of overall productivity and efficiency
• Effective management of sales terms and credit with assigned customers

General

• Accomplish all assigned duties safely
• Participate in regional safety meetings and programs
• Participate in all key performance management activities - goal setting, employee development plan, performance reviews, etc.
• Mentor newer employees where required

Qualifications

• Bachelor's degree in chemistry, materials or related discipline. A Master's degree is preferred
• A minimum of 5 years Semiconductor industry experience required with 10 years industry experience preferred
• General knowledge of wafer fabrication operations beneficial
• Knowledge of CMP process used in IC fabrication
• Able to work from home without distractions and accomplish objectives with little direct supervision
• Candidate will sell to engineers and upper management of wafer fab operations

Preferred Qualifications

• Excellent presentation skills and ability to speak to large groups and answering technical questions from experts in the CMP field
• Excellent communication skills and interpersonal skills and the ability to interact with employees at all levels in the organization especially during customer interfacing situations
• Self-starter, works well with minimal supervision
• Motivated individual with ability to manage long (1-2 years) sales cycles before closing
• High safety awareness and demonstrated personal safety engagement are required