Law Enforcement Response Team Policy Associate

Meta's Legal team is seeking a motivated, organized candidate to join the Law Enforcement Response Operations Policy Team. The role involves reviewing and producing accurate documentation, collaborating with cross‑functional teams, and delivering high‑quality work on time. This is a full‑time position.

Responsibilities

• Set direction for, develop, and maintain the operational policy and guidance governance framework supporting teams that handle a large volume of incoming requests from law enforcement and third parties.
• Define the standards, templates, and quality bar for operational guidance across the function, and drive their adoption organisation‑wide.
• Partner with cross‑functional teams to integrate products into data disclosure tooling, ensuring the guidance framework keeps pace with product and tooling changes.
• Diagnose systemic operational policy gaps, design scalable solutions, and drive them through to implementation.
• Own novel and ambiguous operational policy problems where no precedent exists, establishing the framework, approach, and measures of success.
• Define and own the operational policy roadmap, sequencing competing priorities across multiple halves and articulating the rationale to senior leadership and cross‑functional partners.
• Make and defend judgment calls on high‑ambiguity, high‑sensitivity matters.
• Direct the development of operational policy and guidance, integrating input from cross‑functional teams.
• Track the progress of operational policies from submission through to implementation.
• Address operational policy‑related issues in support of corporate strategy, policy, and objectives.
• Ensure proper tracking and reporting on engagement and outcomes of operational policy efforts, providing cross‑functional partners with information on development activities.
• Articulate operational policy background and supporting rationale to internal parties, including senior management, operations, and other stakeholders.
• Articulate and defend operational policy positions in internal meetings with Meta stakeholders, building consensus where partners hold competing priorities.
• Drive alignment and land decisions across cross‑functional partners without direct authority, escalating when a clear recommendation is needed.
• Communicate complex technical concepts to diverse stakeholders, adapting the message to the audience.
• Build and sustain senior cross‑functional relationships needed to ensure development and operational readiness requirements are understood and implemented.
• Draft and own operational policy‑related materials—including reports, proposed documentation updates, documentation derived from legal guidance, and instructional content—proofing, revising, and editing copy for accuracy and clarity.
• Own operational escalations related to sensitive subject matters from global team members, the quality assurance team, and cross‑functional partners, partnering with the legal team on policy decisions.
• Act as the escalation point of reference for complex or precedent‑setting operational policy questions.
• Mentor and coach colleagues on operational policy drafting, governance practice, and stakeholder engagement, raising the quality bar across the team.
• Bring clarity to ambiguity on behalf of others, enabling team members and partners to move forward on decisions independently.
• Identify and codify repeatable practices so that improvements scale beyond individual workstreams.
• Ensure all requests are scrutinized and handled in strict accordance with applicable laws, Meta’s terms of service, and law‑enforcement guidelines.
• Act as a trusted advisor to leadership on operational policy direction, risk, and trade‑offs, including documentation change management and metrics.
• Manage and prioritize multiple complex projects simultaneously, advocating for operational efficiency while balancing risk.
• Lead globally focused projects end‑to‑end, including those spanning multiple regions and cross‑functional teams.
• Address sensitive content issues such as graphic violence, child exploitation, offensive language, and other objectionable material.
• Adapt flexibly to different time zones to ensure effective collaboration and continuity of operations across regions.
• Travel domestically and internationally as required.

Minimum Qualifications

• BA/BS degree in a relevant field.
• 8+ years of experience in operational, policy, government, legal, compliance, privacy, or strategy roles.
• Excellent drafting and written communication skills, with the ability to produce clear, precise, and operationally sound guidance.
• Proven ability to manage and resolve complex problems, using judgment in handling sensitive matters while maintaining confidentiality.
• Sound and impeccable judgment, with the ability to advise on complex, sensitive matters with confidence and discretion.
• Demonstrated experience owning ambiguous problem spaces end‑to‑end, including defining approach and measures of success.
• Experience setting direction or standards adopted across an organization beyond immediate workstreams.
• Strong cross‑functional collaboration skills; proven ability to build relationships, influence, and land decisions across teams and senior stakeholders without direct authority.
• Experience advising senior leadership on policy or operational risk and trade‑offs.
• Ability to prioritize competing demands and manage workload effectively in a fast‑paced environment without compromising quality.
• Demonstrated ability to work under pressure and deliver high‑quality outputs within tight turnaround times.
• Experience working at a tech company or with tech clients, including technical writing skills.

Preferred Qualifications

• Demonstrated ability to integrate AI tools to optimize or redesign workflows, delivering measurable efficiency or quality gains.
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews).
• Ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies.
• Experience collaborating with cross‑functional partners on tooling or product integration work.
• Experience mentoring or coaching colleagues, raising the quality bar across a team.
• Project‑management experience, including managing competing priorities under tight deadlines, instructional design, proofreading, crisis management, and issue‑based communications.
• Background in law‑enforcement operational policy and risk assessment, drafting regulatory language, and knowledge of privacy and data‑security principles.
• Global work experience.

Pay

$141,000 – $199,000 per year plus bonus, equity, and benefits. Individual compensation is determined by skills, qualifications, experience, and location.

Schedule

Full‑time.

About Meta

Meta builds technologies that help people connect, find communities, and grow businesses. From the launch of Facebook in 2004 to the expansion of Messenger, Instagram, and WhatsApp, Meta has empowered billions worldwide. The company is now moving beyond 2D screens toward immersive experiences such as augmented and virtual reality, shaping the next evolution in social technology.