Laundry Attendant/DR Housekeeping Supervisor

About the role

The Laundry Attendant/Dual Rate Housekeeping Supervisor supports the Hotel Housekeeping Supervisor in managing the day-to-day operations of housekeeping and laundry services at the Oxford Casino Hotel & Sportsbook. This position oversees the cleaning and inspection of hotel rooms and public areas, coordinates staff schedules, and ensures adherence to standard operating procedures.

Responsibilities

• Oversee daily housekeeping and laundry operations to ensure all rooms are cleaned and inspected before guest check-in.
• Communicate effectively with guests, team members, and other departments regarding room boards and activities.
• Plan and assign room boards and activities for room attendants based on business volume and workload.
• Coordinate daily staffing needs for housekeeping and laundry teams.
• Lead pre-shift meetings and manage lost-and-found items, inquiries, returns, and shipping/billing processes.
• Maintain inventories of amenities, cleaning supplies, and linen stock to ensure adequate quantities and reorder items as needed.
• Motivate the housekeeping and laundry team to maintain high levels of productivity and ensure compliance with departmental procedures.
• Recruit, hire, and train qualified housekeeping team members, and recommend counseling and disciplinary actions as necessary.
• Clean and replenish hotel rooms and bathrooms according to department procedures, sort, launder, fold, and deliver linens, and stock housekeeping and laundry carts with supplies.
• Maintain a clean and organized work area and perform other duties as assigned.

Requirements

• High school diploma or equivalent.
• Previous housekeeping experience preferred.
• Ability to multi-task and follow directions.
• Able to stand for long periods, walk long distances within the building, bend, stoop, reach, kneel, carry, and climb.
• Able to lift/carry up to 50 pounds repeatedly.
• Flexible schedule including nights, weekends, and holidays.

Qualifications

• General computer skills, including email and Microsoft Office.
• General PMS familiarity.

Skills

• Strong organizational and communication skills.
• Ability to work independently and as part of a team.
• Attention to detail and ability to follow procedures.

Benefits

Churchill Downs Incorporated offers a comprehensive benefits package that includes health insurance, retirement plans, paid time off, and more. The company is committed to fostering a diverse and inclusive workplace where all employees feel valued and supported.

Pay

$15.10 - $23.00 per hour, depending on experience.

Schedule

Flexible schedule including nights, weekends, and holidays.