Laundry Attendant

Primary Purpose Of Position

To support the daily operations of the laundry department by ensuring all hotel linens, restaurant linens, employee uniforms, and guest laundry are cleaned, processed, and maintained to the highest standards. This role contributes to a consistent, high-quality guest experience by collaborating with the team, maintaining an organized workspace, and handling all laundry items with care, efficiency, and attention to detail.

Essential Duties And Responsibilities

• Collect, wash, dry, and press all hotel and restaurant linens, guest clothing, and employees’ uniforms, adhering to Sonnenalp standards
• Aid Uniform attendants with washing, pressing, and issuance of all uniforms as needed
• Knowledge of all chemicals used
• Ensure the laundry room is clean and organized daily
• Assist employees with obtaining uniforms and dry cleaning
• Wash, dry, iron, and fold the collected linens using the preset equipment programming
• Immediately report any equipment malfunction
• Participate in the monthly linen inventory
• Maintain a record and help with the inventory of cleaning products
• Maintain the cleanliness of the work area and the entire laundry room
• Respond to the requests of the guests, supervisors, and management in an efficient and timely manner
• Ensure that the equipment, keys, and other supplies issued each day are not tampered with and are returned in good condition
• Inform any missing article from the laundry room to the manager/supervisor
• Maintain a dress code and should always be neat and tidy and in a presentable manner, and should be guest-friendly
• Perform other tasks as assigned by managers or supervisors

Education/Experience

• High school diploma preferred
• Basic English language skills preferred - i.e., ability to understand and respond to Guest needs and follow directions

Special Skills/Equipment

• Ability to follow hotel policies and procedures
• Attention to detail and thoroughness
• Communication Skills - i.e., listen & respond clearly
• Professionalism
• Customer & Quality focus
• Reliability/ Dependability
• Adaptability/ Flexibility
• Time Management
• Team Cooperation
• Integrity / Honesty
• Ability to complete assigned work under supervision

Essential Physical Requirements

• Work is primarily performed indoors
• Machinery must be used with caution
• Must be able to stand for the duration of the shift
• Able to lift, push, pull, and carry a minimum weight of approximately 10 lbs and have the ability to carry up to 50 lbs of heavy linen
• Able to kneel, bend, crawl
• Able to work in confined spaces
• Tolerate exposure to dust, elevated temperatures, and cleaning chemicals

Benefits

• Medical, Dental, Vision Insurance
• Resort Discounts
• Holiday Pay, Paid Time Off and Sick Pay
• 401(k) Retirement Plan & Roth 401(k)
• Voluntary Life Insurance
• Short Term & Long Term Disability
• Employee Assistance Program
• Parking Credit or Discounted Bus Passes