Launch Program Internship

About the Program

LAUNCH is a comprehensive training program designed for new employees to Learn, Aspire, Understand, Navigate, Coordinate, and Heart. A newly hired employee is presented with five tracks and selects one that interests them. No more than five LAUNCHers will be in a particular track at one time.

Program Structure

• After selecting a track, the Director meets with the LAUNCHer to create a schedule outlining their sequence
• LAUNCHers work the same hours during each track as those who normally work in that track
• At the end of each week during their sequence, LAUNCHers meet as a group with a rotating Director to discuss new processes learned, concerns, and the current sequence (pros and cons)
• At the end of each sequence, the Director completes paperwork regarding the LAUNCHer's progress
• Once per month, a graduation ceremony is held where LAUNCHers present their final narrative via presentation to the Directors and Leadership team
• Graduating LAUNCHers receive a certificate of completion

Available Tracks and Training Hours

Laundry (128 hours)

• Sorting and wash cycles – 32 hours
• Folding and inspections – 32 hours
• Linen count and par levels – 32 hours
• Cleaning and PMs – 32 hours

Housekeeping (104 hours)

• PPE/Chemical training – 8 hours
• Cleaning procedures – 96 hours (bathroom, resident room, dining room, high contact areas, trash removal)

Maintenance (200 hours)

• Tools & Safety – 8 hours
• Basic Electrical – 16 hours
• LOTO Program – 16 hours
• PPE – 4 hours
• Troubleshooting – 4 hours
• Life Safety Program – 40 hours
• PM Programs – 80 hours
• Wall Repair – 16 hours
• Lawn Care – 16 hours

Dietary Aide/Cook

Aide 1 (120 hours)

• Education/Training – 32 hours: Temp logs, daily task sheets, serve on neighborhoods, portion control/scoop size, hot cart training/setting up, cleaning up neighborhoods, dish machine, cleaning assignments, stocking, tray cards
• Working neighborhood – 88 hours

Aide 2 (120 hours)

• Education/Training – 32 hours: Temp logs, daily task sheets, tray cards, service window set up, scoop sizes/portion controls, dish machine training, stocking, putting away dishes, cleaning up Shirley's Café/Kay's Café, traying up desserts/salads
• Working in kitchen – 88 hours

Morning Cook (184 hours)

• Education/Training – 64 hours: Temp logs, menu/recipe training, kitchen set up, making breakfast, mechanically altered diet training, spreadsheets/portion sizes, stocking, tray cards, dislikes for residents, clean up/cleaning lists, making lunch, meal prep, special orders
• Morning Cook – 120 hours

Night Cook (200 hours)

• Education/Training – 80 hours: Temp logs, menu/recipe training, special orders/grill cook, tray cards, dislikes, mechanically altered diet training, spreadsheets/portion sizes, cooking dinner, daily task sheets, cleaning, stocking, serving in kitchen, dish machine training, cleaning list/close down kitchen, set up for neighborhoods, warming unit training, serving on neighborhoods, prep, cleaning neighborhoods
• Working Night Cook – 120 hours

RES/LES

RES (200 hours)

• Education – 20 hours: Developing in-services (2 hours), creating presentation using PowerPoint (4 hours), special populations including dementia, IDD, MI, HD, TBI (10 hours), abuse/neglect (2 hours), resident rights (2 hours)
• Documentation – 60 hours (plus 8 hours practical application & review): Care plan goals and interventions (12 hours), assessments in PCC (12 hours), MDS level 2 reviews (16 hours), Excel documentation (2 hours), progress notes (4 hours), medical terminology and medication review (4 hours), incident reporting and investigations (8 hours), guardianship and POA and HCR paperwork (1 hour), policies (1 hour)
• Resources & Referrals – 40 hours (plus 4 hours practical application & review): Interdisciplinary team coordination (8 hours), identifying root causes and eliminating obstacles (2 hours), QAPI observing trends and evaluating processes (2 hours), hospital return coordination (2 hours), discharge planning (10 hours), counseling referrals (2 hours), psych placement referrals (4 hours), therapy services (1 hour), advance care planning (8 hours), intra-interfacility transfer (1 hour)
• Psychosocial Wellbeing – 60 hours (plus 8 hours practical application & review): Care plan meetings with strong face-to-face communication (8 hours), culturally informed care (4 hours), trauma informed care (4 hours), honor agreements (2 hours), creating relationship & cognitive mediation (2 hours), additional assessments including Mini-Mental, Columbia-Suicide, etc. (8 hours), outings and transportation (4 hours), resident shopping and budgeting (4 hours), programming (8 hours), inventories and ensuring home-like environment (8 hours), social history welcoming new residents (8 hours)

LES (180 hours)

• Introduction and Guidelines – 10 hours: Introduce to Life Enrichment Team, review the meaning of Life Enrichment and how it benefits residents' lives, review the Byron Culture, introduce that this is the residents' home (knock before entering, ask residents if they have a moment), tour the building and neighborhoods, meet and greet residents and team members
• Job Functions and Responsibilities – 170 hours: Engaging residents in meaningful activities, event planning for residents' monthly birthday parties, picnics, carnivals, special events, holiday celebrations, monthly calendar for activities, resident council importance, making progress notes, completing assessments (new admit, quarterly, annual, and significant changes), one-on-one visits and individual visits, charting daily in Point Click Care, reviewing residents' care plans, knowing residents' diet types and allowable snacks, outings procedure and transportation protocol, residents' shopping and budget, activity supplies purchases and budget, talking with residents, families and visitors (building relationships), morning meeting daily with Life Enrichment, Life Enrichment huddle meeting weekly, individual Life Enrichment weekly meeting

Admin/BO/HR

Admin in LTC (96 hours)

• Budgeting Review – 8 hours
• Financial Review – 8 hours
• Reporting incidents/Investigations – 4 hours
• Contracts and vendor relationships – 4 hours
• Leadership and Decision making – 16 hours
• Community Impact/Social Accountability – 8 hours
• Survey Prep and Regulations – 16 hours
• Quality Measures – 16 hours
• Rounding – 16 hours

Marketing (40 hours)

• Move-In Process – 8 hours
• Event Planning – 32 hours (Spring: Easter Egg, Winter: Christmas, Fall: Trunk O Treat, Summer: Backpack, sponsorships, advertising, day of, follow-up)

Payroll (80 hours)

• Reviewing timecards – 12 hours
• Confirm vacation/wellness time is approved for pay period – 2 hours
• Pull Payroll over – 2 hours
• Payroll Deductions – 4 hours
• Process Retro's – 20 hours
• Salary Payroll – 8 hours
• Adjustments from Department Heads – 4 hours
• Holiday Pay – 16 hours
• Staffing Bonus – 2 hours
• Print register to review and make corrections – 6 hours
• CFO approves and submits payroll – 1 hour
• Prepare payroll entry to enter in the general ledger – 8 hours
• 403B preparation to send to CFO – 2 hours

AR (58 hours)

• Monthly Medicaid billing process – 15 hours
• Monthly Medicare billing process – 20 hours
• Private billing process – 5 hours
• Pull AR Reports to ensure payment and correct/resubmit claims – 5 hours
• RCAP billing process – 5 hours
• Private Assisted Living process – 3 hours
• Medicaid Waiver billing process – 5 hours

AP/RTF (80 hours)

• AP – Approval of invoices by Director, Executive Director, Assistant Administrator and CFO

HR (80 hours)

• Recruitment – 44 hours: Review of recruiting process (1 hour), Indeed applicant review (5 hours), interview preparation on what can and cannot be asked (1 hour), interviewing (10 hours), pre-employment tasks including TB, physical, drug screen, paperwork (10 hours), Byron Connection planning (1 hour), Byron Connection 2-day orientation (16 hours)
• Operations – 16 hours: Employment laws brief review (2 hours), Paylocity HRMS system navigation including entering employees, time & labor, reports (8 hours), employee file law regulations (2 hours), annual reports OSHA and EEO-1 (1 hour), benefits administration (2 hours), unemployment filing (1 hour)
• Relations – 20 hours: Employee engagement activity (10 hours), conflict resolution (2 hours), performance evaluations 360 review (2 hours), Byron Events when applicable including picnic, bazaar, etc. (3 hours), HR-on-the-go learning on the fly (3 hours)

IT (40 hours)

• System – PointClickCare Admin

Clinical-Staffing

Staffing (60 hours)

• Daily staffing sheets – 16 hours
• How to schedule Nurses vs QMAs – 6 hours
• Beekeeper – 4 hours
• Contacting staff for pick-ups – 4 hours
• Posting on-call schedule – 2 hours
• Call-ins – 2 hours
• Daily Schedules – 20 hours
• Paylocity time entry – 4 hours
• Paylocity wellness/vacation entry – 4 hours

Resident Scheduling/Med Rec (44 hours)

• Scanning medical information into PCC – 8 hours
• Scheduling appointments – 8 hours
• Medical records documentation requirements for admission/discharge – 8 hours
• Transportation – 8 hours
• Making follow up appointments for referrals – 8 hours
• PCC calendar scheduling – 4 hours

Education (48 hours)

• Educational requirements for CNAs (12 hours) – 8 hours
• Educational requirements for QMAs (6 hours) – 8 hours
• Mandatory education for all staff – 18 hours
• POC training – 8 hours
• ADL training – 6 hours

PCC/Documentation/Assessment (80 hours)

• POC documentation – 12 hours
• PCC Nurse/QMA documentation – 4 hours
• Behavior documentation – 4 hours
• Nurse notification – 4 hours

Non-direct Res Care (80 hours)

• Lifts
• Passing Ice Water – 8 hours
• Making Beds
• Organizing resident dressers/closets
• Assisting with meals

This response is AI-generated, for reference only.