Launch & Implementation Manager

Responsibilities

• Manages the Launch and Implementation Team, ensuring quality delivery and remediation for new and operating Center
• Develops project timelines for new Center launches. Prepares, communicates, and monitors implementation of the actions contained within the plan to ensure consistent and timely achievement of related tasks
• Reviews and edits action plans related to the launch to address changes in policy, procedure or to meet specific location needs
• Communicates launch plan progress and barriers to Center and Central Office stakeholders
• In conjunction with Director of Standards & Implementation, develops auditing tools. Responsible for deploying resources to conduct audits and collect appropriate data for action and reporting
• Leverages internal and external data to inform operational start up planning and other process improvement initiatives in alignment with the Standards Manager
• Post launch, oversees the development of quality assurance and improvement plans and monitors along with Center leadership and the Implementation Specialist to ensure successful outcome of the plan
• Maintains an auditing schedule designed to drive the CHS model of continuous improvement
• Coordinates the National evaluation and Local evaluation partners
• Participates with department director in achieving the annual Strategic plan and Implementation plan goals

Qualifications

• Bachelor's degree in Education, Management, or related field required
• MBA, or Masters in Educational Leadership, or Management a plus
• 5+ years of experience in operations, organizational management, project management, quality assurance, or a related field
• Experience working in start-up environment or franchising of education or other business entities is strongly preferred
• Early childhood education experience preferred
• Working knowledge of analytics tooling and project management software, with the ability to guide technical teams, evaluate data workflows, and translate business requirements into
• Excellent communication and stakeholder management skills, with the ability to support senior leadership and board of directors in the effective achievement of annual goals
• Strong organizational and execution skills, with the ability to manage multiple workstreams in parallel under tight timelines
• Prowess in managing cross-functional workflows involving data and analytics teams
• Ability to translate ambiguous, evolving requirements into structured processes and actionable plans
• Commitment to the mission and values of CHS and MHS and demonstrated high degree of integrity as all MHS and CHS staff are considered to be role models for children
• U.S. work authorization and successful completion of pre-employment background checks and clearances

Pay

The salary range for this position is $70,380 - $92,000 per year based on expertise.