Lateral Communication Specialist I

About the role

Willamette Valley Communications Center (WVCC) is a division of the City of Salem and the Salem Fire Department. WVCC dispatches for 29 Police, Fire and Medical agencies in Lincoln, Polk, and Marion counties in a 24/7, 365-day center.

Responsibilities

• Handle emergency requests and dispatch services for multiple agencies
• Work periodic overtime and a variety of 24-hour rotating shifts including holidays and weekends

Requirements

• Graduation from high school or a G.E.D.
• Minimum three years of experience in emergency requests or emergency dispatching, preferably servicing multiple agencies in a similar service size agency
• Typing certificate: 35 wpm, with 95% accuracy
• Must pass the pre-employment drug test (including marijuana)
• Must pass the pre-employment background check and psychological exam
• Pass a hearing and vision examination
• Must be able to obtain required state certifications during the probationary period

Qualifications

For lateral Communications Specialist 1:

• Must already possess the Telecommunicator Basic Certification by the Oregon Department of Public Safety Standards and Training (DPSST) or any other required state certifications, or out-of-state equivalent
• Must be currently employed, or within the past 12 months, with a minimum of three years full-time employment as a telecommunications dispatcher

Skills

• Current DPSST or equivalent Telecommunicator certification is preferred but not required
• Out-of-State agency experience will be considered on a case-by-case basis to determine eligibility

Benefits

• 40 hours sick leave to start
• 40 hours vacation leave to start
• Reimbursement of moving expenses (if the move is > than 100 miles, you will be reimbursed up to $1,000)
• Medical, dental, and vision coverage for you and your family
• Paid vacation and sick time in accordance with City policies
• Competitive pay
• Employer-paid PERS contribution of 6%
• Health care and dependent care flexible spending accounts
• Voluntary long-term care
• Employee wellness program
• Employee assistance program
• Employee health clinic