Laser Technician

About the role

It’s A Secret Med Spa is an elite medical spa with locations nationwide that empowers people by elevating their natural beauty through high-performance injectables, lasers, and aesthetics. We want passionate, positive, and polished individuals to join our team and help fulfill our mission of making people feel unstoppable in their everyday lives.

Responsibilities

• Provide exceptional service to enhance customer satisfaction, experience, and productivity.
• Perform job duties within the scope of practice under issued licenses/certifications.
• Work closely with Mid-Level Providers for client care.
• Assist in training peers and new hires to ensure Company standards.
• Maintain strict medical protocols for all laser services, adhering to state regulations, HIPAA, and other compliance programs.
• Maintain a professional, neat appearance and adhere to the approved dress code to ensure an upscale atmosphere.
• Perform laser services including Laser Hair Removal and Photo-facials.
• Perform aesthetic services including derma-planning, SkinPen micro-needling (with and without PRP), facials, chemical peels, and HydraFacial.
• Perform body contouring services including CoolSculpting.
• Provide client-centered customized plans to meet skincare needs through services, product sales, and treatments.
• Perform full aesthetic consultations to meet clients' short/long-term goals.
• Maintain an elite, clean, and organized work/treatment area.
• Assist with unpacking, storing orders, and maintaining appropriate inventory.
• Ensure accurate, timely, and complete charting of all client appointments and experiences.
• Attend continuing education as requested by Clinical Management.
• Participate in team meetings organized by your direct supervisor and clinical management.
• Report client concerns in a timely manner to the Senior Laser Technician, Manager, Mid-Level Provider, and Operations Manager.

Requirements

• High School Diploma or GED equivalency.
• Laser Technician license issued by the Department of Licensing.
• Medical Esthetician License issued by the State.
• Ability to work weekends and have a flexible schedule.
• Strong and extensive knowledge of laser, skin treatment procedures, esthetician practices, and medical practice management.
• Ability to self-promote and engage in company social media per guidelines and expectations.
• Understanding of patient/client confidentiality in accordance with HIPAA regulations and company policy.
• Valid driver’s license and personal vehicle for transportation.
• High level of integrity with a strong ethical foundation.
• Sound judgment, problem-solving, and decision-making skills.
• Ability to stand for long periods, reach above shoulder height, crawl, kneel, and push/pull up to 50 lbs.
• Working knowledge of Microsoft applications.
• Strong oral and written communication skills; highly organized and able to work independently with minimal supervision.

Benefits

• Competitive base salary + commission
• Paid time off (PTO)
• Multiple health insurance plans (medical, dental, vision)
• Employer-paid short-term and long-term disability
• Employee discounts
• 401k retirement plan
• Tuition reimbursement
• Referral bonus program