Laser Field Technician - On the Road

About the role

You will report to the Senior Technical Manager, Plasma-Robot, and be responsible for installing CNC plasma machines across Canada and/or the United States, training operators, responding to service calls, providing on-site technical support, and performing related service and maintenance tasks.

Responsibilities

• Perform the installation process of new machines, including commissioning and customer training, throughout North America.
• Carry out preventive maintenance on equipment.
• Diagnose and repair equipment at customer sites.
• Adjust and operate machines according to production requirements.
• Complete and submit service reports.
• Assist internal plant teams and technical support when required.
• Perform any other related tasks as needed.

Requirements

• DEC (Diploma of College Studies) in Electrical Engineering Technology, Industrial Electronics, Mechanical Engineering, or a DEP (Diploma of Vocational Studies) in Electromechanics or Industrial Mechanics.
• Experience with plasma cutting processes (an asset).
• Experience with CNC systems (an asset).
• Good computer skills (diagnostics, industrial software, system configuration).
• Valid driver’s license.
• Availability to travel on a regular basis.
• Excellent communication skills in English, spoken and written (required due to interactions with stakeholders across Canada and the United States).

About you

This role is for you if you are passionate about mastering advanced fiber laser cutting systems and the technology behind them. You take pride in solving complex problems and traveling wherever the job takes you to ensure every machine performs with the speed, accuracy, and reliability customers expect.