Large Loss Contents Property Adjuster - Los Angeles, CA

About the role

Drive sales growth by engaging with interested prospective customers all while working remote. No cold calling—Connect through inbound calls and proactive outbound calls with active insurance shoppers. Enjoy competitive compensation with a base salary + uncapped performance-based incentives. Sell reputable products from Allstate and our family of brands.

Responsibilities

• Handle escalated claims files that have complex contents.
• Conduct a thorough coverage investigation of the loss and ensure the policy was applied correctly.
• You will be on site inspecting as well as using advanced video technology to collaborate with onsite vendors to identify damages and write a contents damage estimate.
• Communicate empathetically with customers and help them through their claim process in a fast, fair and easy manner.
• Negotiate claim settlements with customers in accordance with business unit standard methodologies.
• Cookordinate with structure adjusters to ensure holistic handling of the claim file.
• Use data and analytics to tell a story and influence decision making.

Qualifications

• Must have a valid driver’s license.
• Preferred Qualifications: Have prior experience using estimating software like Xactimate for complex contents estimating, previous experience handling property insurance claims, value providing an effortless customer service experience, enjoy the ability to work independently starting your day from home, view problems and setbacks as opportunities for improvement and look forward to coming up with creative solutions, are organized and able to multi-task in a fast-paced environment, are known for clear and professional communication – both written and verbal.

Required Qualifications

• Must have a valid driver’s license.

Benefits

Comprehensive training program designed to help you build a claims foundation and understand the systems and processes in your day-to-day work. Ongoing training opportunities for continuous improvement happen regularly on the job.

Skills

• Customer Empathy
• Customer Service
• Detail-Oriented
• Multitasking
• Property Adjusting
• Time Management
• Working Independently
• Xactimate

Pay

Base compensation offered for this role is $37.50-$52.84 hourly and is based on experience and qualifications.

Schedule

Flexible schedule to accommodate remote work.