Large Enterprise Account Director

About the role

We are looking for a Large Enterprise Account Director who can operate at the intersection of commercial leadership and operational transformation. You will own the full enterprise journey—from C-suite engagement and business case development, through pilot validation and commercial structuring, to global rollout and long-term account expansion. This is a foundational hire.

Responsibilities

• Target & Land — Strategic Account Creation
• Own a focused portfolio of named enterprise accounts and build genuine depth in each one—global site mapping, organizational intelligence, transformation triggers, and budget cycles.
• Drive multi-threaded executive engagement with discipline and consistency, and maintain a living account plan that reflects reality, not wishful thinking.
• Discover & Qualify—Program Validation
• Lead structured discovery workshops that surface real pain, real budgets, and real decision-making dynamics.
• Apply MEDDPICC with rigour—not as a checkbox exercise, but as a genuine qualification framework.
• Identify the Economic Buyer early, understand where budget ownership sits, and secure pilot commitment before momentum stalls.
• Arcitect & Align — Cross-Functional Buy-In
• Lead architecture and deployment design conversations across IT, Operations, Finance, and Procurement.
• Work closely with Solution Consulting to define a scalable global rollout template, and build business cases that are anchored in measurable operational impact—not feature lists.
• Prove — Enterprise Pilot Leadership
• Own the pilot end-to-end, working in close partnership with Customer Success and Solutions Consulting.
• Define success metrics upfront, run structured weekly reviews, and maintain executive visibility throughout.
• Exit the pilot with a CFO-grade ROI case that makes the path to global rollout self-evident.
• Close — Enterprise Commercial Structuring
• Lead all aspects of commercial structuring—pricing models, procurement navigation, legal alignment, and executive-level deal narratives.
• Simplify the path to signature without diluting the value of the deal.
• Lanuage — Governance & Program Setup
• Establish the governance structures that set global programs up for long-term success.
• Define program ownership, lead the executive kickoff, and ensure a clean, structured handover to Customer Success—so nothing falls through the gap between sale and delivery.
• Expand — Enterprise Growth Ownership
• The close is not the finish line. Drive post-sale expansion with the same rigour applied to the initial sale—participate in ARR growth reviews, lead annual strategic account planning, and work to embed Factbird into the customer's operational and financial planning cycles.

Requirements

• Experience: 7 + years in enterprise B2B sales, ideally within SaaS, industrial technology, or manufacturing
• Proven track record of closing and expanding complex, multi-site deals—not just progressing them
• MEDDPICC is not a methodology you learned in a training session—it is how you work
• Capabilities: Lead enterprise programs spanning multiple functions, geographies, and stakeholder groups without losing momentum
• Engage C-suite and senior operational leaders with confidence and credibility
• Build business cases that hold up to financial scrutiny, anchored in measurable operational impact
• Run multi-threaded sales processes with discipline and without dropping threads
• Strong commercial instincts paired with a structured, repeatable approach to strategy

Qualifications

• Mindset: Treat your accounts like a business within a business—full ownership of outcomes, not just activities
• Long sales cycles do not frustrate you—they are where you do your best work
• Focused on creating genuine value for customers rather than optimising for short-term wins

Skills

• Strategic Account Management
• Enterprise Account Development
• Business Case Development
• Program Validation
• Commercial Structuring
• Customer Success Management
• Global Program Setup
• Account Expansion

Benefits

• Competitive Salary: $350,000 - $400,000 / year
• Flexible Working Hours
• Internet Reimbursement
• Thoughtful, Human Onboarding
• Career Path That Grows With You
• Company-Wide Kickoffs & Team Days
• Inclusive Culture

Pay

• $350,000 - $400,000 / year

Schedule

• Full-Time