Enterprise Account Director

ROLE AND RESPONSIBILITIES

• Develop key stakeholder relationships and drive customer satisfaction at assigned customer accounts.
• Be responsible for achieving business results such as client satisfaction and account growth.
• Anticipate and identify complex business needs and recommend solutions for optimization or issue resolution.
• Collaborate with internal departments such as network services, operations, service delivery, and other cross-functional teams to develop strategic solutions for clients.
• Identify opportunities for client portfolio and services expansion.
• Create and deliver quarterly business reviews.

DESIRED QUALIFICATIONS

• Bachelor's Degree
• Seven years of experience with specific responsibilities in the following areas:
• Senior level telecommunications technology account management experience.
• Solutioning telecom and emerging technologies fixed, mobility, cloud, managed and advanced services experience strongly preferred.
• Direct client management experience and ability to establish relationships with senior level client contacts.
• Strong presentation skills and ability to clearly communicate strategy and ideas to your clients.
• Strong skills in business case creation and ROI modeling.

*The salary range reflected is a good faith estimate of base pay for the primary location of the position. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. base pay range for this position is $130,000 annually, plus variable compensation. There is a healthy commission plan to participate in as well. Pay within this range varies by work location and may also depend on job -related knowledge, skills, experience and abilities of the successful candidate. Your recruiter can share more about the specific salary range for the job location during the hiring process.

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