Landscape Maintenance Account Manager

Key Responsibilities

• Serve as the primary point of contact for landscape maintenance clients.
• Carry out property inspections and walkthroughs to identify needs and ensure contract compliance.
• Develop and present proposals, enhancements, and cost estimates.
• Coordinate all services from proposal to execution with precision and timeliness.
• Maintain proactive, professional communication with clients.
• Support billing and collections related to ongoing or extra work services.

Team Oversight & Operations

• Manage and lead 3–5 landscape maintenance crews through proper and professional management and oversight of a Production Manager.
• Train and coach Production Manager on best practices, safety, and quality standards.
• Conduct quality control visits and maintain work schedules to meet client expectations.
• Ensure proper documentation for contracts, enhancements, and site changes.
• Troubleshoot issues in the field and provide quick, effective solutions.

Horticulture & Technical Expertise

• Show strong knowledge of Southeastern U.S plant material, turf, and seasonal care.
• Read and interpret detailed landscape plans and site specifications.
• Oversee or apply proper use of fertilizers, fungicides, and pest/disease control measures.
• Troubleshoot and manage irrigation systems.
• Install and maintain low-voltage landscape lighting systems.

Sales & Profitability

• Achieve or exceed annual revenue goals and profitability targets.
• Identify opportunities for upselling enhancements and new services.
• Maintain accurate estimating and billing records for all services.
• Monitor budgets and contribute to job costing and P&L analysis.

Qualifications

• Minimum 5 years of experience in landscape account or operations management.
• Strong horticultural knowledge and technical landscape maintenance skills.
• Valid and clean Driver’s License.
• Georgia Certified Landscape Professional (preferred).
• Proficiency in industry software (Aspire, CompanyCam, GeoTab) and Microsoft Office Suite.
• Bilingual in Spanish is a plus.
• Strong written and verbal communication skills.
• Ability to read and interpret site plans, blueprints, and maintenance specifications.

The Perks

• 401(k) plan with company match
• Medical insurance
• Dental insurance
• Vision insurance
• FSA/HSA
• PerkSpot
• Long-Term Disability and Life Insurance
• Paid time Off
• Tuition Reimbursement (after one year of service)