Landscape Maintenance Account Manager

Responsibilities

• Perform regular garden walks (weekly or bi-weekly) on assigned properties and maintain accurate logs of activities.
• Gauge overall landscape status and health, identify tasks to be performed by base services, enhancements, or irrigation crews, and occasionally perform minor landscape maintenance tasks on site.
• Consistently produce picture punch lists to identify client requests or tasks to be performed by the regular base services crew.
• Maintain professional relationships with all clients to ensure satisfaction, promote sales, and referrals through consistent weekly communication.
• Actively identify, estimate, sell, and manage landscape enhancement opportunities.
• Regularly operate irrigation systems (physical controller operation and various cloud-based smart systems).
• Responsible for irrigation programming updates onsite.
• Responsible for overall success of the landscape by managing maintenance services, plant health care, and irrigation. Occasionally perform these tasks yourself as needed.
• Meet crews on site on a regular basis to ensure high-quality work, along with strengthening camaraderie and mutual respect.

Qualifications

• Experienced at balancing and organizing many different priorities.
• Previous experience with high-end clientele.
• Detail oriented and able to trust and follow the process.
• A Team Player.
• Background in horticulture, garden/estate management, landscape architecture, and/or other applicable green industry experience.