LANDSCAPE MAINTENANCE ACCOUNT MANAGER

About the Role

As the Landscape Maintenance Account Manager, you will oversee maintenance operations across multiple properties, lead crews, and serve as the key point of contact for clients. This is a client-facing, hands-on leadership role requiring both horticultural knowledge and strong organizational skills. You’ll be empowered with a company vehicle, mobile devices, and autonomy to manage your day effectively.

Responsibilities

• Schedule and route crews based on job and client requirements
• Conduct weekly site visits to ensure quality control and client satisfaction
• Train and coach field staff on industry best practices and safety protocols
• Oversee daily operations, including timesheet collection and crew reviews
• Coordinate delivery of materials and ensure proper equipment use and maintenance
• Supervise snow removal activities during winter months
• Maintain professional communication with clients, both onsite and via email
• Relay client needs and feedback to internal teams to ensure alignment and satisfaction
• Generate new maintenance contracts and manage existing client accounts
• Ensure a smooth transition from sales to production
• Pursue continuing education to stay current with industry trends and innovations

Requirements

• Valid driver’s license (required)
• Degree in horticulture, landscape management, or a related field OR minimum 3 years’ experience in landscape maintenance management
• Proven ability to schedule, route, and supervise landscape maintenance crews efficiently
• Strong understanding of horticultural practices including pruning, mulching, fertilization, turf care, and seasonal planting
• Proficient in Microsoft Office; comfortable with mobile technology and digital communication
• Excellent interpersonal and customer service skills
• Bilingual or Spanish-speaking is a plus
• Must be able to travel between client sites daily as part of job duties
• Relocation to Reisterstown, MD 21136 required before start date (if applicable)

Benefits

• Base Salary: Starting at $60,000/year
• Commission opportunities for selling landscape maintenance services
• Company take-home vehicle (gas included)
• Company phone, tablet, and computer
• 401(k)
• Health insurance
• Paid time off
• Professional development assistance
• Opportunities for career growth and advancement

Schedule

• Monday to Friday, 7:00 AM to 5:00 PM
• In-person role based in Reisterstown, MD 21136